AudioCodes Tech Support for Mediant 1000 (DVS-M1K_S7/YR)

AudioCodes ACTS 9x5 Technical Support Program (DVS)

AudioCodes ACTS9x5 (also known as DVS) includes level 2-4 remote technical support for a 12 month period for deployed products. Technical Support is available Monday - Friday 9:00 am - 5:00 pm (customer local time in North America, holidays excluded) for all other priority levels.

ACTS 9x5 does not include remote installation or installation help.

ACTS 9x5 also includes:

• Free software patches and maintenance releases

• Free software upgrades and major version releases

• Repair and return service