VoIP Insider

3CX, developer of aggressively priced proprietary PBX replacements, is now offereing the 3CX Call Center Edition for professional call center installations.
Real-Time Reporting & Queue Statistics
The 3CX Call Center Edition is a software-based IP PBX Phone system  that adds advanced real-time reporting, queue statistics and other features you’d expect from a call center offering.
3CX Call Center Edition’s biggest [...]

In less than two weeks the unique ClueCon event for VoIP and open source telephony developers will be held in Chicago, IL from August 9th to the 11th.   Instead of the typical trade show and conference fare that requires manning a booth all day, sponsors and developers instead freely interact with conference attendees in a relaxed atmosphere.
In short:  If you [...]

A 2008 VoIP Insider post discussed Craigslist’s insistance that VoIP users are up to no good.  The telephone verification process to authenticate Craigslist ads resulted in VoIP and pre-paid cell users being blocked.  Presumably because those numbers can be changed frequently resulting in spam.
Since then, VoIP use has only increased making roundabout methods such as phone verified account (PVA) stores even more popular hence [...]

Over the last few years there have been a number of obituaries posted for the PBX; specifically the premise based IP PBX.
There is no doubt in my mind (or anyone else) that hosted and cloud based systems have taken a huge huge chunk out of the premise based market. However, in order to truly understand [...]

VoIP Supply is expanding VoIP convergence options with the addition of new Valcom IP Paging devices for mass notification and real time IP voice. 
No More Separate Systems
Paging system solutions for schools, manufacturers, hospitals, and businesses were traditionally a separate analog based system.  Elimination of that separate analog system is possible with Valcom IP page controls that tie into [...]

The FCC is considering new rules and regulations for 9-1-1 use and accuracy through VoIP service providers.
FierceCable’s Lynnette Luna explains that the FCC is contemplating these requirements:

Existing 9-1-1 Rules:  Existing rules to be applied to both two-way interconnected VoIP services and outbound-only interconnected VoIP services.
Automatic Location Information:  All interconnected VoIP providers will be required to provide automatic location information instead [...]