AudioCodes is a global leader in providing VoIP products and applications to both Service Providers and Enterprises with a full range of:

• Media Gateways
• Multi-Service Business Gateways (MSBG line)
• Residential Gateways
• IP Phones

Boosting Customer Benefits

As a Certified Partner, VoIP Supply’s ability to deliver AudioCodes solutions has been enhanced.

Customers can expect a VoIP Supply team, backed by AudioCodes, that is  fully educated and capable of providing  AudioCodes solutions quickly and with the comprehensive capabilities you demand.

VoIP Supply is ready to meet your evolving AudioCodes needs.  Click here for more Audiocodes product information.

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• Benefits of AudioCodes Gateways
• AudioCodes Gateways & BlackBerry
• First Look: AudioCodes FAX Adapter MP-202B HTTPSFAX
• AudioCodes Selected for Global Deployment of Microsoft Lync

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

What Are LifeSize Bundles?

LifeSize Connections HD bundles from VoIP Supply are LifeSize’s cloud-based, HD video conferencing infrastructure as a service (IaaS) offering.

The bundles come complete with Logitech HD Pro C920 Webcams and compatible speakerphones and headsets.

LifeSize Connections delivers a high quality, seamless end-to-end video conferencing experience and is the fastest way for businesses to add to and extend their HD video conferencing capabilities

VoIP Supply offers four bundles, each of which combine the cloud-based LifeSize Connections video software client with matching hardware that’s been tested for full compatibility:

LifeSize Connections HD Elite

The LifeSize HD Elite Bundle is a high-powered configuration that is ideal for people who need the absolute best video communication solution.  The Elite bundle includes:

• LifeSize Connections Client
• Logitech HD Pro Webcam C920 with stunning 720p HD clarity
• Jabra Speak 410 USB full-duplex speakerphone
• Jabra CHILL PC headset designed for mobile and VoIP calls

LifeSize Connections HD Popular

Gaining popularity en masse, the LifeSize HD Popular Bundle is, really, the solution that’s perfect for everyone. The Popular bundle includes:

• Logitech HD Pro Webcam C920
• Jabra Speak 410 USB full-duplex speakerphone
• Jabra WAVE corded headset

LifeSize Connections HD Standard

This simple configuration is ideal for a cubicle setting or an employee on-the-go.  The LifeSize HD Standard Bundle includes:

• LifeSize Connections Client
• Logitech HD Pro Webcam C920
• Jabra UC Voice 250

LifeSize Connections HD Software-Only Solution

As a software-only solution, 720p HD Video Conferencing is within your reach at a reasonable price.  Using the equipment you already have (laptop, webcam, etc.) the Connections Software-Only Solution gives you the option of purchasing a single seat or up to 15 computer access licenses.

How Do LifeSize Bundles Help Me?

Cloud-based video conferencing reduces hardware costs, simplifies access for any sized business, and can be deployed in just a few minutes.

LifeSize Connections’ built-in firewall traversal ensures secure face-to-face collaboration that includes data sharing and multi-party HD video calls. The LifeSize Connections service gives each user the ability to call up to nine (9) participants simultaneously, including up to two guests.

Unlimited guest invitations are included with the service, as well as instant messaging and seamless integration among meeting rooms, PCs or Mac computers.

With guest invitations, for example, a virtual guest speaker for your classroom or training session won’t have to pay anything to join your conference but instead they will be able to simply utilize your LifeSize service.

Your time and travel budget are limited.  Video communication is the next best thing to physically sitting across from someone.  No matter the industry that you’re in, LifeSize Connections will make your meetings run smoother helping you get more done a lot faster.   Just being able to see the person that you’re talking to or, being able to get a live view of a tech support issue while discussing solutions will save you gobs of time.

Availability?

LifeSize Connections HD Bundles are available now!

Questions?

Need creative video communication solutions to increase workplace efficiency and streamline project collaboration?  Talk to the expert:

Andria Baunee

andria@voipsupply.com

Direct:  716-531-4219

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

This annual award is given out by Digium to recognize their partners “who go above and beyond when it comes to delivering VoIP solutions and services and it shows through their commitment to customer satisfaction,” notes Julie Webb, Marketing Communications Director at Digium.

VoIP Supply is proud to accept Digium’s recognition as a 2012 Partner of the Year for Direct Marketing.

Given to only 18 organizations around the globe, VoIP Supply’s Pinnacle Partner Award highlights our strong commitment to providing great customer service for Switchvox Unified Communications and Asterisk Custom Communications solutions.

“We’re honored to receive this award which recognizes our strong belief in, and our ongoing commitment to, offering the very best customer experience and education for Digium VoIP solutions” said Benjamin P. Sayers, President and CEO of VoIP Supply.  

By partnering with Digium, VoIP Supply can offer customers great value for their business phone systems.

via Digium Asterisk Blog

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

The CloudTC Glass 1000 is a touch screen desktop VoIP phone running on the Android OS platform.

With Android’s open-platform, the CloudTC Glass is just like any other smartphone that, with the addition of new business apps, will continue to evolve as your needs change making it virtually future-proof.

What does it do?

The CloudTC Glass aims to make your work life easier.  According to CloudTC tests, their studies show that just by using the Glass 1000’s touch screen for phone tasks, you can save 30 minutes a day.

That’s one half hour extra per day you can spend conducting actual business on the phone (like checking March Madness updates on Twitter or Facebooking friends from that handy touch screen).

The CloudTC Glass 1000 main features include:

• Google Android 2.1 operating system.
• LARGE 8.9″ capacitive, color touch screen (like an iPhone) with 1024 x 600 resolution including a glass overlay that presents a vibrant and easily navigable GUI.
• Six lines with call appearances.
• Integration with your Outlook contacts, your businesses CRM systems, and Salesforce calling app
• UPDATE (04/2012):  Bluetooth integration now available.
• Built-in CloudTC  App Market.
• “Screen Sharing App”  that allows instant PC screen sharing with the person you’re talking to.
• “One-Touch Calling” meaning that with one touch you can: Listen to voicemail, transfer calls, conference a call, and access frequently called numbers right from the home screen.
• HD audio qulity that uses more powerful hardware echo cancellation (versus software echo cancellation) plus microphone isolation to make sure no sound leaks in when using the speakerphone.
• Dual switched 10/100 Ethernet ports allow shared PC connection and saves on additional wiring costs.
• 1-year warranty.

Who is it for?

The CloudTC Glass 1000 is great for anyone who wants a smarter phone on their desk and prefers the simplicity and ease of using a touch screen.  Essentially you’ll have an extra monitor on your desk becuause with the  ability for business users and 3^rd party developers to add their own applications, customized phone usage tailored to your CRM system is entirely possible.  With an open platform, how this phone can make your work day more efficient is limited only by what you can dream up.

CloutTC views themselves as a software company; their phones are a means to an end so it’s possible to special purpose the Glass 1000 for applications in hospitals, hotels, law offices, etc.

Custom hardware designs are also available on a case-by-case basis.  Email CloudTC to find out more.

Easy to Provision

The CloudTC Glass 1000 is Broadsoft and Metaswitch certified and has Asterisk SIP interoperability.  The Glass 1000 will auto provision by simply plugging it in and entering the provisioning URL that’s been provided to you.  Or, to manually provision the phone, follow these simple steps:

1.  Go to the Home Screen

2.  Click on the “Applications” button

3.  From there click on “Phone Status”

4.  Then hit “Phone Settings” and from there you can enter your provisioning info.

5.  That’s it.

Availability?

The CloudTC Glass 1000 is available now!

Download

• CloudTC Glass 1000 Datasheet
• CloudTC Glass 1000 Product Demos:  Demos include call handling, loading contacts, provisioning, app market, Salesforce, and 3rd party apps.

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

VoIP Supply is all about saving money, especially when it comes to Cisco.

We believe that Cisco Small Business gear is not a luxury item, but is a staple in any growing business. To prove it, VoIP Supply is offering 5% off any preconfigured Cisco bundle until June 30, 2012.

Cisco bundles aren’t just UC solutions but also 10 packs of the hugely popular SPA504, SPA303, and SPA525G2 phones.

Why not save time and money all at once?

Click here to save on Cisco Bundles.

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

Featured in Lagunas’  full article on his HR blog, VoIP Supply is ahead of the game in offering benefits to engage and motivate employees with generous PTO programs, flexible schedules including work from home options, company funded disability insurance, and 401K benefits that exceed the norm.

However, as Lagunas points out below, there are simple things a company can do that will make a huge difference.  For example, why not leverage Unified Communications (UC) and VoIP technology to their full extent by allowing workers to remain connected whenever they choose or wherever they neeed to be?

Competitive Benefits Aren’t Special

Fact:  A standard package of health, dental and vision insurance, some paid vacation, a modest life insurance policy is not “competitive.”

Although attracting and retaining top talent continues to be a challenge for business leaders, most employers still boast of their competitive benefits offerings… which are really nothing special (“comparable,” even). And employers who continue to offer the same old benefits package will fall behind in attracting, motivating and retaining the best. 

Unified Communications Helps Balance Work & Personal Lives

The lines between work and personal lives are blurring for many employees. They’re seeking balance between the two, and are finding value in the ability to choose the specific benefits that best meet their needs at this point in their lives.

And employers are learning that, when chosen and implemented effectively, however, benefits can demonstrate leadership’s concern for the well-being of employees, reinforce cultural values, and foster deeper employee engagement. 

According to James Berkeley, Director of Berkeley Burke International, however, there’s still a disconnect. “The decisions made regarding what benefits to offer are often based on subjective viewpoints, viewpoints that are far removed from the actual needs of employees.” Rather than assuming you know what your employees want, Berkeley suggests you ask them.

Though answers will vary, many people are interested in more benefits in specific areas – Healthy Living and Wellness, Flexible Work Options, and Commuting Relief Benefits—and perks you can afford (like VoIP Supply’s fully stocked kitchen).

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

What is it?

The Grandstream HT701 is the next generation of analog telephone adapters (ATA) that’s designed primarily for VoIP users at home and on the road.

The new HT701 is replacing Grandstream’s HT286 ATA.

What does it do?

The Grandstream HT701 ATA adds T.38 protocol for managing faxes over your IP network.  Other main features include:

• Ultra compact design (.98in H x 2.6in W x 3.38in L) with ultra-affordability.
• Support 5 REN over up to 1km on 24 AWG line.
• Caller ID for various countries, call waiting, do-no-disturb, 3-way conference, transfer, forward, message waiting, T.38 fax, flexible dial plan, multi-language voice prompt.
• Voice codec support including G.711 with Annex I/II, G.729A/B, G.723.1, iLBC, G.726.
• Strong encryption and security protection of  your voice and data privacy using TLS/SRTP/HTTPS plus secure and automated provisioning using TR069, HTTP/HTTPS/TFTP and AES encryption.

Who is it for?

The HT701 ATA is great if you have a single analog phone line that you’d like to convert to VoIP usage for your home or small to medium business (SMB). 

In addition to that, if you are a telecommuter you’ll appreciate the HT701’s compact design for travelling and the inexpensive way this device allows conversion of standard analog phones, fax machines, and even conference phones to grant you access to IP-based phone services.

Availability?

We have a limited number of units available for pre-order with general availability expected to occur in a few weeks.

Download

• Grandstream HT701 Datasheet

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

Results showed that 97% of our customers are likely or very likely to buy from VoIP Supply again.

We’re very happy to share that a recent customer experience survey revealed extraordinary customer loyalty due to VoIP Supply’s:

• Product Availability
• Price
• Expertise

VoIP Supply’s Survey Says…

In December 2011 VoIP Supply conducted a customer satisfaction survey of more than 500 of our customers.  From the results of that survey we were flattered to learn of a fantastic amount of appreciation that our customers have for our efforts.

The Numbers:

• 98 Percent:  The number of customers likely or very likely to recommend VoIP Supply to colleagues or other businesses.
• 97 Percent: The number likely or very likely to purchase from VoIP Supply again.
• 87 Percent:  87% of customers report an exceptional or above average experience with VoIP Supply.
• Half:  Half of the customers consider VoIP Supply literally the best in the industry.

How did VoIP Supply garner such astonishing customer loyalty?  Survey respondents cited a number of reasons, chief among them include product availability (81%), price (76%), and more than half value our customer service and expertise.

“Our number one goal at VoIP Supply is to provide outstanding service to all of our customers throughout their experience,” said Benjamin P. Sayers, President and CEO of VoIP Supply. “I am really pleased at the strong degree of satisfaction our customers have for all we do. We will continue to strive to always exceed their expectations.”

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

Just a few weeks ago VoIP Supply made a 1,000 Thanksgiving dinner donation and now with Christmas rapidly approaching, an additional 2,000 dinners were gifted to the Buffalo City Mission to feed needy families. 

Benjamin Sayers, CEO and owner of VoIP Supply, is personally splitting this donation with the company:

“We just can’t bear the thought of thousands of families not being able to enjoy a holiday meal,” said Sayers. “Because VoIP Supply is thriving, we feel an obligation to give back to our community. We are sure that other Buffalo area companies feel the same, and urge them to match or exceed our commitment this year.” 

Stuart Harper, Executive Director of Buffalo City mission, comments on how the effects of the recent economy are encompassing a brand new swath of people who are struggling or worse, homeless:

“Everywhere we turn, we’re seeing how the economy is having a dramatic impact on the number of individuals who need our help,” said Harper. “With 58% of the homeless population experiencing homelessness for the first time, the generosity of VoIP Supply is a true blessing. For their donation has helped provide 3,000 meals during this holiday season for those of whom we serve.” 

Make A Donation!

Help the Buffalo City Mission fill empty plates during this holiday season. To make a donation, please visit: www.buffalocitymission.org.

Volunteer!

The Volunteer Department at the Buffalo City Mission is now accepting volunteers to generously assist with their Christmas Hambone Express.

There are several ways that you can either help prepare and/or deliver meals to needy folks on Christmas Day, Sunday, Dember 25, 2011 between 8am and 2pm.

Please click here for more  information on how you can help!

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!

• The company purchased and moved in to a new 20,000 square foot headquarters.
• Named 2010 Vendor Supplier of the Year by TMC
• Nominated for Best Places to Work in WNY for the fourth time.
• Named to the list of Western New York’s Top CEO’s / Top Private Companies for the seventh straight year.

VoIP Supply also expanded its services, added the new VoP Fulfillment division, added new product lines, improved customer experience, and hired a handful of new employees.

Click here to read the full article.

This information was originally posted on the VoIP Insider blog.

Need VoIP Phones or a VoIP Phone System? Checkout VoIPSupply.com!