It doesn’t matter whether you’re new to VoIP or a grizzled IP communications veteran. The VoIP Insider has the technical information, resources and tutorials you need to be successful.
Featured Technical Resources
Learn a wide variety of helpful information through the VoIP Insider feature technical resources. From guides on specific aspects on VoIP technology, to step-by-step tutorials, the VoIP Insider has the technical knowledge you’re looking for.
- VoIP Headset Compatibility Matrix
- How to Upload Firmware to a Polycom Phone
- Quick Guide to Power over Ethernet
Advanced Technical Information
Not for the beginner or faint at heart, the engineers at Insider Labs continuously cook up the solutions to your toughest technical problems.
- Setting Up an AudioCodes Gateway With Asterisk
- VoIP POTS Emulation Using MagicJack
- How to Obtain MagicJack SIP Credentials
Last Technical Advice News
Switchvox Tech Tip – VoIP Faxing
If you’re looking for technical help on how to fax with Switchvox, the helpful engineers at Digium have put together a primer to get you on your way.
Incoming Faxes
With the fax software installed, you can enter a default fax extension for each channel group or SIP provider so when faxes are received, they are routed to [...]
Read moreIt’s All About Your Network
Recently we kicked off another round of trainings here at VoIP Supply from some of our new hires.
New hire trainings, especially ones designed to teach them about VoIP technology and solutions, are always interesting for me (even though I’ve covered the same or similar material dozens of times before). These trainings are interesting because they [...]
Designing and Implementing an IP Paging System – Legacy Paging Systems (3 of 4)
Note: This is the 3rd installment of a four part series detailing the design and implementation of an IP paging (paging over VoIP) system: Part 1 and Part 2.
More often than not, a customer will say to me, Chris we are implementing this brand new IP PBX and IP phones and we currently have an existing analog based [...]
Designing and Implementing an IP Paging System (2 of 4)
Note: This is the 2nd installment of a four part series detailing the design and implementation of an IP paging (paging over VoIP) system. Part 1 is here.
To start off our second segment on IP Paging we will continue to talk about the two methods that IP Paging is delivered in:
Unicast
Multicast
In both of these paging environments, two types of [...]
Read moreDesigning and Implementing an IP Paging System (1 of 4)
Note: This is the 1st installment of a four part series detailing the design and implementation of an IP paging (paging over VoIP) system.
In many new or existing voice over IP deployments, integrating existing paging systems or deploying new IP based paging systems is becoming a much needed necessity.
In this series we will first detail the two common [...]
VoIP Failover with Xorcom Twinstar
Introducing Twinstar…what do you know about Failover!!!
If you are new to the VoIP game or are a seasoned veteran, we all know that in business…we need to be able to make and receive phone calls. Most businesses rely on this type of communication to handle the day to day business activities. Also, it is required [...]

