It doesn’t matter whether you’re new to VoIP or a grizzled IP communications veteran. The VoIP Insider has the technical information, resources and tutorials you need to be successful.
Featured Technical Resources
Learn a wide variety of helpful information through the VoIP Insider feature technical resources. From guides on specific aspects on VoIP technology, to step-by-step tutorials, the VoIP Insider has the technical knowledge you’re looking for.
- VoIP Headset Compatibility Matrix
- How to Upload Firmware to a Polycom Phone
- Quick Guide to Power over Ethernet
Advanced Technical Information
Not for the beginner or faint at heart, the engineers at Insider Labs continuously cook up the solutions to your toughest technical problems.
- Setting Up an AudioCodes Gateway With Asterisk
- VoIP POTS Emulation Using MagicJack
- How to Obtain MagicJack SIP Credentials
Last Technical Advice News
The Upsides and Downsides of Open Source VoIP Systems
Open Source solutions are very prevalent in the VoIP industry, particularly surrounding the open-source telephony engine Asterisk.
Open source telephony applications have opened many opportunities in the VoIP industry and many companies such as trixbox, elastix, freepbx, pbxinaflash, and rhino, which are just a few, have taken the asterisk source code (licensed under the GNU GPL) [...]
Migrating to VoIP using a gateway
More and more companies have begun considering a new phone system. Chances are you are looking into one too.
Since the last time you’ve looked into a phone system, though, a lot has changed. Today you have more choice than ever.
Despite the choice and after dragging a fine-tooth over the feature sets and costs savings of [...]
VoIP Faxing with the Sangoma Fax Sync Cable
Looking for a reliable VoIP Fax Solution?
Wait no longer. The Sangoma Fax Sync Cable can help.
All of you VoIP engineers, installers and end users have heard it, “Keep your faxing off of your VoIP system”
And for good reasons. Fax over IP historically works about 50% of the time, leaving most users scratching their heads as [...]
VoIPSupply Labs: How to Configure the Linksys / Cisco WIP310 for Trixbox PRO Enterprise
One of our readers recently shared some issues they were having getting the Linksys / Cisco WIP310 WiFi VoIP Phone up and running on Trixbox Pro. Trixbox PRO is the “hybrid hosted” version of Trixbox, quite a bit different from normal Trixbox CE, and SIP setup is much different than a normal Trixbox CE [...]
Read moreAastra adds electronic hook switch (EHS) support
As of the latest software release by Aastra (2.5.1.2000 Patch July 09), the following Aastra IP Phones now support Electronic Hookswitch (EHS) or otherwise known as DHSG.
Aastra 6753i
Aastra 6755i
Aastra 6757i
Aastra 6757i CT
If you are not familiar with EHS, it is a feature that allows you to answer your phone using your wireless VoIP headset without [...]
Read moreUsing OpenVPN with Snom IP Phones
Did you know that you can configure two Snom IP phones for VPN without additional equipment? Snom provides a special firmware load for the Snom 370, Snom 820 and Snom 870 IP phone models that all you to set up a secure point-to-point VoIP infrastructure using OpenVPN.
Read more