Making Wi-Fi faster and cheaper are great enhancements but, how good are those qualities if the service isn’t reliable?

That’s the goal of Ruckus Wireless with their line of “Smart Wi-Fi” access points, bridges, and switches.

Ruckus Webinar: “Exploiting next generation 802.11ac with smarter antennas”

Ruckus is currently hosting a series of “We All Want Better Wi-Fi” webinars to help educate you on how to combat inconsistent Wi-Fi performance that affects our daily productivity:

Understanding the complexities of next-generation Wi-Fi can present a challenge. An optimized 802.11ac infrastructure comes only as a result of solid wireless fundamentals, thoughtful radio design, smart antenna systems, and dynamic RF adaptation. So how can you get the most out of 11ac?

Want Better Wi-Fi is an

Note:  This post was updated with new information on August 6, 2014 pertaining to the Polycom video conferencing system mentioned below.

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Q:  Can I connect this [Phoenix Audio Quattro3 USB] to my PC and use it for a Skype call?

Your question perfectly describes the purpose of the Phoenix Audio Quattro3 USB .

From the Quattro3 datasheet:

The USB

WARNING-Check Your EdgeMarc Password

Our partner Bandwidth has alerted us that there is potentially a problem with the password security of EdgeMarc Gateways and Session Border Controllers (ESBC).

This might affect all EdgeMarc device owners. In short, the default Username / Password of “Root” / “Default” of these devices have been compromised.

However, if you changed your log in credentials when you programmed your EdgeMarc device then you are probably safe. If you were never prompted to change the default username / password you may not have thought to change it.

How to Tell If Your EdgeMarc Password Should be Changed and Steps to Take

From the Bandwidth announcement, here’s how to tell if you need to change your password and the steps to take:

If you are

The 2014 Microsoft Worldwide Partner Conference (WPC) is happening this week so we thought it would be a good idea to highlight some of our Microsoft Lync devices for Unified Communications (UC).

The Microsoft WPC is an annual conference for members of the Microsoft Partner Network (MPN). Some of our own partners, of which we carry their Lync products, are exhibiting or sponsoring the WPC 2014 such as:

  • 3CX:   Software-based PBX for Microsoft Windows
  • AudioCodes:  Lync Gateways
  • Cisco:  Cisco UC services integrated with Lync
  • Jabra:  Lync headsets
  • Patton:  Lync gateways
  • Plantronics:  Lync headsets, speakerphones
  • Polycom:  Lync phones, speakerphones, video conferencing
  • Sangoma:  Lync gateways
  • Sennheiser:  Lync headsets
  • snom:  Lync phones

The WPC features keynote speakers, …

Today is VoIP Supply’s annual company picnic and we’ll be taking a ride on the Moondance Cat through the Buffalo harbor and onto Lake Erie.

So, if you happen to call in to our office after Noon today, you’ll know where we’re at.

Thank you to all of our loyal customers for another successful year. Without you we wouldn’t be able to enjoy this beautiful summer day out on the water. We appreciate your business and look forward to serving you throughout the rest of 2014 and beyond.

Have a great summer!…

Xorcom was founded in 2004 as a privately-held IP-PBX manufacturer.

Taking full advantage of the Asterisk® Open Source IP-PBX platform, Xorcom offers the hotel industry, business enterprises, and government agencies a powerful and flexible telephony platform.

If you’ve been thinking of using Xorcom for your application, you should watch their newest video (above) which explains, in a nutshell, all of their sophisticated features such as:

  • Desktop call management, recording and monitoring
  • Visual voicemail
  • Virtual fax
  • Conference bridges
  • Auto attendants
  • Remote employee connectivity
  • Advanced intrusion detection and security alerts

Xorcom states that their products “offer automated fail-over for both the IP-PBX and telephony interfaces, easy integration with third-party products, central browser-based management and much more.”

Need Xorcom Help?

Need help getting a Xorcom system up and …

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Q:  I want to use this Wireless headset [Plantronics Voyager PRO HD] with a VOIP system that I plan to install on my iMac… does it only function with a mobile device (phone), or will it work with any desktop/laptop computer as well? Thanks!

The Plantronics Voyager PRO HD is a monaural Bluetooth headset designed to connect to iPhones and Android …