Compared to a third party contact center, an in-house VoIP call center is able to generate customized calls and the ability to serve your customers promptly. However, establishing an in-house call center can be a nerve-racking task for many small businesses, like yourself.

Whether you are struggling with a tight budget or a narrow office space, in this new era of VoIP Cloud Service, these apprehensions can no longer hinder you from accomplishing your goal – building a well-functioning call center.…

Maybe, we are a little biased over here at VoIP Supply but we think VoIP service brings an added value to a business or home office. We have been doing this for almost 15 years now! Hopefully at the end of this article you’ll grow fonder of VoIP!

You will save money!

With reduced costs for long distance calls and the ability to add/drop lines as needed, you will begin to see your monthly bill go down. Also, you can reduce time spent on upkeep or trouble shooting issues by allowing a VoIP service to handle all that for you. Which is generally called Hosted VoIP Service.…

Our workforce has been going through a massive transition in where you work. According to GlobalWorkPlaceAnalytics.com, regular work-at-home, among the non-self-employed population, has grown by 103% since 2005.

Soon enough, the regular office life will be in the past and your workplace might just be anywhere you have an internet connection. The question is – is your phone monitoring system ready for this workforce revolution?…

When it comes to a business phone system there are two parts of the puzzle; VoIP hardware and VoIP service. We made sure we can provide you and your customers then entire solution.

Hardware! Hardware! Hardware!

With VoIP phone systems there are many aspects to to be offered to each deployment. It isn’t just an IP PBX and a VoIP phone attached to it. There are plenty of other hardware aspects needed along with VoIP hardware that enhances the communication system experience. Some other hardware appliances that VoIP Supply can offer are:

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Every phone system deployment is different and will have different features or aspects that are necessary. At VoIP Supply …

web_collaboration_toolsEveryday we are looking for ways to work more efficiently and grow our businesses. With the multitude of web collaboration tools and analytics offered from VoIP service providers you’re able to gain this with your communication system.

Be in the room without being in the room!

Communication within business is crucial to the longevity of the company. One tool that sticks out is video conferencing. There are VoIP phones out there that support video right from your desktop. When you’re able to see co-workers and customers it increases the relationship between them and in turn building trust.

Seamless transfer between devices

Most VoIP service offerings allow you to download a softphone app to your phone and make calls via your mobile device. These apps are …

With the average employee always on the move and handling more each day, it is extremely beneficial to have features that make your day just a little bit easier.

No need to listen to a voicemail again

voicemail to text Do you check your voicemails regularly or does the flashing light on your phone never stop blinking? With the voicemail to text feature, you’re able to read a transcription of your voicemails on the go.

Now you have the ability to have valuable information saved in a text format so that you can reference back to it whenever you need to. You can also save valuable time by not listening to voicemails multiple times to catch details that you didn’t write down the first time.

Message your co-workers …

After thoroughly evaluating the pros and cons, you finally decided to switch to a VoIP system. The next big question would be: How do I get the best VoIP deal from all the VoIP service providers?

Believe it or not, most buyers rushed into making a purchase decision and ended up realizing they could have saved a fortune with better quality product or service if they would have spent some time researching and comparing! Here we provide some tips to help ensure that you get the best VoIP service deal.

Step One: Approach multiple VoIP service providers

Contact multiple VoIP service providers from different sources and pick out at least five for further consideration. Possible sources include a referral from your friends or advertisements, contacting …

With Great Change Comes Great Responsibility….or maybe not! A Hosted VoIP Phone system allows you to have minimal responsibility for your phone system.

We all know very well that changing something as large as your phone system may not be something very high on your list, but I would like to show you some of the benefits to switching over to a Hosted VoIP Phone System. They will increase your workplace efficiency which should increase your annual revenues!

1. Lower your monthly bills!

Untitled design (5) Every business could stand to save some money every single month. Take those funds and invest them back into your business! On average our CloudSpan MarketPlace Solutions Specialists are saving our customers 23%

The upfront cost of hardware is dramatically lower. Since …

hosted and onsite systemThe first step when implementing VoIP Service is to choose a hosted or on-site system. This can be a difficult decision if you are not a VoIP service expert. Surely consulting an expert can make things easier and simpler; however it’s even better to have some of your own knowledge before you consult the experts. After reading this blog, you will have a basic picture of the best VoIP service solution for your business.

 

Hosted VoIP Systems

A hosted VoIP system is usually an ideal option for inexperienced VoIP beginners as everything is taken care of by a third party company. Taking advantage of the hosted VoIP system, users with minimal hardware and no additional IT staff can switch to VoIP service seamlessly and …

As many of you know, Skype service is free of charge among Skype users. Actually, until today, millions of users rely on Skype service to communicate over the internet with friends, families, and even business partners. You certainly would wonder if you could utilize Skype in your business as well. To answer that question, we first have to take a look at the pros and cons of Skype.

 

Pros

Skype is well known for its less expensive service and easy installation process which are the two main unbeatable advantages in the industry. The fee can be as low as $0.02/ minute for Skype and $2/ month for Skype for Business. Simply download the software, you are ready to talk!

Covering almost all basic …