Recently I have been thinking about how to explain what exactly a session border controller (SBC) is and why it’s so important to have. It has been difficult but I always find that a good analogy does the trick and that is when an air traffic controller popped into my head.
There are some major features and aspects of a session border controller that I wanted this analogy to cover. Let’s get right into it and you can be the judge if the analogy fits!
Keep yourself safe from hackers
The first aspect of a session border controller is SECURITY. An SBC is basically a firewall that is optimized for VoIP traffic. The SBC can make sure that any incoming SIP trunks are …
Take advantage of features to make your day easier
When it comes to VoIP Service there are plenty of features out there that can greatly increase your efficiently throughout the day. One of those features would be Find me/Follow me Call Routing.
The basic idea of this feature allows you to directs calls that are coming in to your desk phone or main line to somewhere else that will be more convenient for you. You’re basically allowed to set up rules for when someone is attempting to call you.
Don’t Miss a Call When You’re Away From Your Desk
If you’re someone who is away from their desk often or you work remotely this feature is a great option to keep you in contact with …
Different Levels for Different Partners
At VoIP Supply, we understand not everyone is going to be a VoIP expert and have skills in the variety of VoIP offerings. We would like to extend our partner program not only to the VoIP experts in the field but also to clientele with vast business contacts.
Let’s try and break down the different partner levels in more detail.
Referral Partner: As a Referral Partner you will put us in touch with possible companies or businesses that would benefit from our Partner Program. We will support that customer in finding the correct solutions. There is no need for a technical background or knowledge of VoIP to become this type of partner.
Benefits to being a Referral Partner:
Recently, I had the pleasure to speak with Lee Marlow of Digium Switchvox to discuss VoIP Service and VoIP Hardware in school systems. Our conversation involved lots of great information, so I decided to break this in to two parts. Here is the first half of our conversation.
1. What particular VoIP features do you feel benefits schools the most?
School officials need a solution that is not only easy-to-use and cost effective, but one that will improve the communication flow among administrators, faculty and parents/students. The flexibility of the right UC system can improve efficiencies, reduce costs and be an integral part of a school’s safety process. Our features help improve the phone system experience for office staff, teachers, parents, and students. These features …
When it comes to VoIP service the reliability, security and uptime can be of question. We understand that when dealing with the internet there can be concerns and we want to dissipate those right away.
While selecting VoIP service providers to be apart of the CloudSpan MarketPlace there was a detailed vetting process, to allow for the best providers for our customers. During that process our executive team and solutions experts evaluated the providers for frequency of VoIP outages, the security of the service and other factors that are included with these issues.
Our Service Providers have five 9’s!
The uptime for our service providers is 99.999%! Basically this means it is very rare their service to be interrupted or disconnected. We see this as …
Tell us all about your VoIP experience.
Please share your VoIP experience below, whether it’s a certain feature you love about your phone or a pain point you have had with your VoIP service provider. The only thing we require is an email address to contact any winners.
Fill out the form below and be entered to win Plantronics Bluetooth Headsets.
What do you win!
We are not looking for lengthy responses for this contest and are more interested in your thoughts about VoIP. We will pick winners from all the entries and they will be given top of the line Plantronics Bluetooth Headsets!
We are looking forward to hearing from everyone.
Are you interested in making the move to a new VoIP phone system? Do you want to get rid of those clunky old telephone lines running in and out of your building? There is no time like the present!
Save Money and Increase Workplace Efficiency with VoIP
Change within a business can be met with some resistance from fellow employees and co-workers. Current VoIP providers understand that and have created very easy to use interfaces for customers. Not only does the user experience a seamless transition over from the old phone system, but the installer or IT personnel of the office will also.
Features of a VoIP System are endless
One great feature of switching to a VoIP phone system, is that you …
When it comes to choosing a business phone system, there are a few key requirements that move to the top of the list for me.
- Ease of Setup
- Open Source availability
RenegadePBX appliances can be custom tailored to your needs
Since the RenegadePBX appliances are manufactured by VoIP Supply in the United States, we have the capability to make quick adjustments when necessary.. We also understand that the ability to have choices really can impact the functionality of your PBX. Some of the customizations we offer are:
- Telephony Card Configuration – select the brand of card and the type/amount of ports you need
- Software Platform – we can upload any unified communications platform you would like to the appliance before shipment
The decision of moving your phone system over to VoIP sometimes does not come easy and may inherit some speed bumps along the way. Here are 7 reasons why you should take the time to move over to a VoIP phone system.
Check out these benefits with a short description of each.
Less Expensive Phone Service
VoIP Service allows you to drop your old telephone service, reduce long distance costs and offer plans that allow you to only pay for what you use.
VoIP service brings such features as call routing, voicemail to email, advanced call reporting and call presence. Also, the outward appearance won’t change much to your users and that will ease the transition and learning period of …
Editor’s Note: This article was originally posted in August 2010 and has been fully updated for accuracy and comprehensiveness in October 2015.
If you are researching into deploying a VoIP Telephony System on your own for the first time, you are probably seeing FXS and FXO acronyms all over the place. When you’re new to VoIP and learning it can be very difficult. Hopefully I can help to make a little sense of FXS/FXO for you.
Let’s start with FXS Ports
FXS stands for foreign exchange subscriber. Since that is so clear and makes so much sense I can stop there right? Not! So clearly the actual meaning of these words isn’t going to help us remember or understand what they mean.
FXS is an …