VXi Corporation, a leading professional headset manufacturer, has been known for their best noise cancelling technology and natural sound quality. To ensure customers a seamless communication experience, VXi Corporation has now officially partnered with Grandstream Technology, giving you the flexibility you need to connect more efficiently.
As we all know, conference calls allow us to have meetings remotely, reducing traveling time/costs and increasing work efficiency.
However, what many people may not be aware of is that there are some conference meeting blunders that may hinder us from enjoying the benefits, or even worse, cause negative effects!
Today, we’d like to share some tips to help you prevent 5 common conference call blunders.
DECT stands for Digital Enhanced Cordless Telecommunications. Which is basically the technology that allows you to have a cordless phone either at home or work.
The DECT 6.0 technology is only involved in making the phone cordless and you will still need some type of phone service, such as VoIP service, to send and receive calls.
There can be some confusion between a DECT phone and a WiFi phone. These are two very different technologies and both have their advantages (more…)
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.
We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In the previous Mom’s calling Q&A series, we have discussed: How Do I Transfer a Phone Book to a GXP2130? Today, we have more new real questions and answers from VoIP users just like you.
Our Affiliate Program is back and better than ever. Well, it never really left, but we have revamped it for you!
Refer web traffic to our site, the customer purchases product, we pay you money. Yes, it’s really that simple!
Starting from a small garage in 1987, MOM’s Organic Market, a family-owned, locally operated organic grocer, has now expanded to multiple stores in three states and DC, employing over 900 employees.
With a corporate culture centered on their purpose – To protect and restore the environment, MOM’s Organic Market has been providing organic foods to countless consumers.
Every marketer has had the experience that your marketing strategy just didn’t work no matter how hard you’ve tried. You might say – well, some industries are just not so prospective.
The fact is, Business Marketing is a dynamic system that has to change its tactics relentlessly to catch up with the customers. With the proper tools in place, every marketer like you can turn the uphill battle into an easy fight. Here we’ll share some secrets of how VoIP can boost your marketing efforts.
As most of you know, having a headset at work can make your job a whole lot easier than having to hold a handset all day. Picking up, hanging up, and being tethered to a short cord can be draining throughout the work day.
Another thing that can be just as important as freeing yourself from your desk phone is hearing the person on the other line. It is important to be able to hear whomever you are speaking with; loud and clear. This is where a common mistake can be made when dealing with headset volume.
Did you know that headset volume is affected, not just by your headset setting, but a combination of the phone’s volume setting as well? By adjusting the volume directly on your headset does not affect the volume setting on your actual phone.
If you find that it is still too quiet after turning up your headset, or hard to hear the person on the other line, then be sure to check your phone’s volume as well! To show you an example, we will use the Sangoma s700 pictured below.
Adjusting the volume on your phone is always easy. On the front of most phones there should be a volume control, most likely with a + or a – to turn your volume up, or down. Keep in mind that you must adjust volume while your headset is in use. Otherwise  you will be adjusting the phone’s ring volume. On the Sangoma s700, you will see a headset icon appear on the screen and it will also say “Headset Mode!” indicating that you are in headset mode.
Here is an example of where to adjust your phone’s volume on the Sangoma s700.
Once you find the right combination of your headset volume, and your phone’s volume, you will be on your way to a more productive workflow! For more information regarding the Sangoma s700 click here!
In this competitive, highly regulated finance industry, every business struggles to keep themselves ahead of the competition to stand out in the crowd. Increasing customer satisfaction and meeting strict regulatory requirements have become the fundamental goals for all financial institutions. In this blog, we will be detailing how you can achieve just that with VoIP.
On average, our specialists are able to save customers up to 23% off their monthly bills!
Advanced analytics allows monitoring of employee activities and track communication records. With a VoIP system, tracking and monitoring to meet complex regulatory requirements is no longer a time-consuming task.
VoIP is an ideal solution for the increasing remote workforce. Unified Communications make remote working possible without sacrificing productivity. A single system connects  you with multiple platforms from emails, instant messages, to phone calls and more!
Working at home office, a remote site, or even on the road is easier than ever. If you are on a call with a client via your mobile on your way to the office, when you arrive, you can easily transfer the call over to your deskphone without the person on the other end knowing!
With advanced real time analytics, you are able to measure activities instantly within your organization and make adjustments when necessary. Tracking employees/ clients and updating information can be done in real time.
Integrating VoIP with CRM system enables you to access the latest clients information during the conversations, helping you build strong customer relationships.
Interested in learning more about how VoIP can help you grow your business? Any thoughts you want to share? Leave a comment below.
Are you overwhelmed by the amount of conference phone options available on the market and don’t know where to start?
Instead of jumping into the purchasing decision and being stuck with the wrong solution, we suggest you spend some time to learn the basic functions of a conference phone and what advanced capabilities are available on the market.
Looking at a conference phone with lots of powerful, outstanding features, we often get distracted and forget about the basic question – why do you need a conference phone? If a conference phone can’t fulfill your basic conferencing requirements, then it’s valueless for you.
No matter how many advanced features it comes with, be sure to start with the basics. Here are some of the common, basic functions your conference phone should have.
Depending on where you expect to use a conference phone, you should also be aware of the microphone pickup range and the number of participants the solution can support.
Next, you should make a wish list of the conferencing features you’d like to have and the budget you’re willing to pay. Here we collected some popular features that may be useful for your business applications.
Compatibility 
Make sure your solution is compatible with the platforms you use. For example, GVC3200 video conference allows full utilization of apps such as Skype for Business and Google hangouts.
Expansion Microphone 
This could be useful when you have more participants in the meeting. Available options include: Yealink CP860, Konftel 300IP, and more.
Wireless Option
Hold wire-free conference calls where and when it is convenient. It makes sense if you plan to use the solution in multiple locations.
Recording
Recording function comes in handy when you need to recap the meeting later or use it elsewhere for other purposes.
Other Functions Â
Touch Screen and Speed Dial speed up your calling process; Busy Lamp Field (BLF) tells you when there’s a call on hold. More other user friendly functions awaiting your exploration. Learn more!
Search for a certain conferencing feature? Need a solution suggestion? Contact our VoIP experts today at 1-800-398-VoIP or email at [email protected] to find out more information!
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