Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&a series, we have discussed: What SIP phones can connect wirelessly? Today, we have more new real questions and answers from VoIP users just like you.

Is the Cisco SPA112 IPv6 ready?

Cisco SPA112Q: Is the Cisco SPA112 IPv6 ready? What other ATA adapters do you sell that are IPv6 ready? Thanks!
A: The Cisco SPA112 is IPv6 compatible. It is set to IPv4 by default but can be upgraded to IPv6 with ease. All of our adapters are IPv6 ready. Nowadays, most every adapter is IPv6 compatible.

Please click here to visit our website to see all IPv6 compatible adapters options. If you have any questions, please contact our VoIP experts at 866-582-3715.

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591.

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Plantronics Voyager PRO HD
Plantronics Voyager PRO HD

Q:  I want to use this Wireless headset [Plantronics Voyager PRO HD] with a VOIP system that I plan to install on my iMac… does it only function with a mobile device (phone), or will it work with any desktop/laptop computer as well? Thanks!

The Plantronics Voyager PRO HD is a monaural Bluetooth headset designed to connect to iPhones and Android phones.

 

 

 

 

However the Voyager PRO HD user guide does say:

If your phone, laptop or tablet PC supports Bluetooth A2DP stereo streaming, you can listen to streaming audio

Technically that sounds like it could work with your Bluetooth enabled laptop or, you might want to pair the headset with the optional Plantronics Voyager PRO HD USB adapter with your laptop or desktop.

Personally I haven’t had the best luck pairing Bluetooth headsets with my Windows 7 laptop – it can never seem to install the correct drivers. My desktop computer at work, on the other hand, has no problems working with Bluetooth and wireless headsets that are connected via the USB adapter.

Then again, you’ll probably have no problems with your iMac. And the USB adapter is a good backup plan if the Bluetooth won’t sync.

Another option is the Plantronics Voyager Legend UC B235 which boasts multi-device connectivity

Another option to consider for connecting to laptops and desktops is the Plantronics Voyager Legend UC B235 which is an advanced Bluetooth headset that comes with a USB Bluetooth dongle – it’s multi-device connectivity lets you manage PC and mobile/tablet phone calls from a single headset.

 

Q: Is the Lynksys PAT2T being phased out, and the Cisco SPA112 will be the new product to replace it? I want to make a purchase, but will be reluctant to do so if the Lynksys PAP2T is being replaced.

A:  You’re correct. The Lynksys PAP2T is End of Life – it has been replaced by the Cisco SPA112 VoIP Adapter.

The Lynsys PAP2T, if you can find one, might still work for what you need. But since it is no longer being sold and is no longer supported by Cisco, we recommend going with the SPA112 replacement.

 

Q:  I am traveling to the US and my parents will remain in Puerto Rico. I want to know if this equipment [Grandstream GXV3140] is recommended for daily contacts with them via SKYPE. They are at a elderly home facility which has internet connection, but i am not sure what i need for this. Please let me know if you recommend this or something else. 

A:  The Grandstream GXV3140 is a Skype certified IP Video that makes it easy to make Skype video calls with its integrated web browser and 4.3in Color LCD screen.

You can make free voice and video calls via Skype on the GXV3140 just by plugging the phone into your network or, internet connection.

Since this phone is Skype certified, Skype comes pre-installed. With this phone you can call any other Skype users whether they’re using a GXV3140 of their own or a webcam, laptop, cell phone, or tablet. You just need the internet or, network connection to make this happen.

The Grandstream GXV3140 is currently in stock but it’s going end of life so you may want to consider its replacement, the Grandstream GXV3240.

Grandstream GXV3240 - Direct replacement for Skype certified GXV3140
Grandstream GXV3240 – Direct replacement for Skype certified GXV3140

 

Stay Tuned

Check back next time  for more VoIP Q & A.

Thanks for your questions!