If you’re checking out online, it’s simple. Under “Options” just select the Switchvox User Training box to add it to your order at no charge.
“The Switchvox User Training is an online, self-paced two hour course that will teach anyone in your business the ins and outs of Switchvox, the Switchvox user web suite and GUI, the Switchboard, and Digium phones,” said Ben Sayers, CEO of VoIP Supply.
Every person in your company can use a single user training login to learn how to use and navigate a new Switchvox VoIP phone system which is more than just an office phone system and offers.
VoIP calling, faxing, instant messaging
The Switchboard, an interactive communications dashboard for each user
3rd Party Integration with CRM platforms
Video, presence, conferencing
Switchvox system capabilities range from 30 or less users up to 600 users and 150 concurrent calls for a variety of work environments so if you need help deciding what’s best for you, call 800-398-8647 to talk to a live VoIP Expert today.
For the next couple of weeks we’re going to highlight our partners who are exhibiting at ITEXPO Miami 2014 to learn what’s new at this year’s show.
ITEXPO, running from January 28th through January 31st, is a business technology event and tradeshow for VoIP, Unified Communications, Cloud services, phone apps, and more.
3 Questions with Digium About ITEXPO
We spoke with Lee Marlow, Distribution Account Manager for Digium, about what to expect at this year’s ITEXPO.
VoIP Supply: For those who aren’t familiar with your company, can you tell us a little bit about Digium?
Digium: Digium is the creator, primary developer and sponsor of Asterisk, the world’s most widely used open source communications software.
Asterisk turns an ordinary computer into a feature-rich voice communications server. Switchvox is the award-winning, Unified Communications (UC) solution built on the power of Asterisk with thousands of installations worldwide. Digium’s VoIP solutions provide a competitive edge for small, mid-sized and large businesses.
Digium’s premises-based and Cloud solutions provide for a competitive edge for small, mid-sized and large business. Digium’s product lines include Asterisk custom communications, Switchvox and Switchvox Cloud UC, and a family of HD IP phones that deliver enterprise-class features at a price businesses can afford.
VS: What products will you be featuring at this year’s IT EXPO and will you be unveiling anything new?
Digium: At this year’s ITEXPO Digium will be showcasing Switchvox (on-premise and hosted) along with the Digium family of phones. The combination of the Switchvox system and the Digium phones provides a complete communications solution for small and medium businesses.
The Unified Communication system integrates all your office communications; including phone, chat and web mashups. Stop by the booth in the Asterisk Pavilion to lean how you can customize your communications right down to the phone.
We also have an exciting announcement to make during IT Expo which will make Switchvox Cloud the best value in the UCaaS industry by drastically reducing the startup costs for our Cloud-based solution.
VS: What’s your booth number and the #1 reason someone should stop by and say hello?
Digium: Visit Digium booth 527 and meet face-to-face with Digium staff as they lead you through the Switchvox product demo.
Here’s the announcement from Digium regarding Switchvox compatibility with their latest cards:
In Q4 of 2013, Digium released new analog and digital interface cards to refresh the current card lineup. These new cards are not currently compatible with the publicly available versions of Switchvox. A new Switchvox update, 5.8.1, will support the cards and is currently in limited release.
If you have already purchased one of the new cards and need access to version 5.8.1, please contact Switchvox support, and they will make the update available to you. You will also need to upgrade to version 5.7.3, then to 5.8, prior to upgrading to 5.8.1. You can not upgrade from a previous version directly to 5.8.1 without upgrading to 5.8 first.
If you have any further questions, please contact Digium Support at 877-DIGIUM1 .
The TE133 and TE134 are the most recent single span telephony card solution from Digium, and VoIP Supply gives you a first look at the Asterisk company’s cards.
What is it?
The Digium 1TE133F PCI-e and Digium 1TE134F PCI are new telephony cards for seamless PTSN connectivity to VoIP. These single span cards use state of the art technology to increase overall consistent phone quality and system performance, including features such as toll-bypass adjuncts for legacy TDX PBXs, SIP trunk interface for legacy TDM systems and small call center ACDs with T1/E1 trunks.
From these single T1 digital telephony cards, you can expect:
Up to 24 (T1/J1) or 30 (E1) simultaneous calls
Selectable T1, E1 or J1 Mode / Half-Length, Half-Height, Digital Card
One (1) RJ48 Interface Port
Protocol support includes: ISDN PRI, Robbed-Bit, CAS
Digium TE133 and TE134 cards are designed to support T1/E1/PRI environments and industry standard telephony protocols, mainly Primary Rate ISDN protocol families for voice in North America and Euro standards. Octasic DSP hardware echo cancellation is built directly into the cards which removes the task of echo cancellation from the system’s CPU card, improving efficiency in your VoIP system.
As these cards are created by the makers of Asterisk, you can feel confident about 100% interoperability, straight from the source. Digium wants you to feel comfortable with your purchase, so even though we all know you’ll love it, Digium offers a no-risk ESP guarantee that if qualifying Digium products don’t perform 100% as designed, Digium will refund the product. That’s confidence.
Who is it for?
The TE133 and TE134 are designed for Asterisk and it’s open source drivers, so basically, anyone with an existing legacy system looking to upgrade to VoIP. Digium cards have been tested with major server hardware platforms like Dell, HP and IBM, as well as hardware platforms with chipsets like AMD, Intel, VIA and Nvidia. Being designed by Asterisk, Digium cards are compatible with all version of Asterisk using the DAHDI driver framework. Asterisk and DAHDI are available for free from the Asterisk.org website.
Digium today announced the release of the new TCE400B PCI-Express transcoder card for Asterisk. The TCE400B is a half-length, low-profile voice-processing PCI-Express x1 telephony card for use with Asterisk. This product is, essentially, a PCI-Express version of Digium’s existing TC400B product. Continue reading →
OSS Telephony leader Digium recently fired another shot across the bow of traditional proprietary Tier 1 vendors including Cisco, 3Com and Avaya.
In the enterprise space, one of the traditional arguments against open source has been the lack of available support. There are plenty of VARs out there these days helping enterprises of all different shapes and sizes deploy open IP Comms platforms like Asterisk, but nobody will argue that Asterisk’ support ecosystem is as reliable and robust as the likes of Cisco.
Digium is looking to change the perception that Asterisk can’t compete for enterprise customers in several ways. First, they are heavily promoting their DCAP (Digium Certified Asterisk Professional) curriculum to incubate a future army of open source VoIP technicians. Second, Digium is shoring up their own internal support offerings, and recently announced several tiers of paid support for open source Asterisk ranging from 1-3 year increments.
Components that are covered under the new Digium plans includes Asterisk Open Source 1.4, Asterisk Open Source 1.6, Asterisk GUI, G.729 Codec, HPEC, Lumenvox Speech Recognition for Asterisk and Cepstral Text-to-Speech for Asterisk.
Digium is also promising 24X7 availability, Web Case Management, Remote Troubleshooting, Advanced Hardware Replacement, Scheduled Upgrade Assistance, Configuration Review, Performmance Review and AGI Script Application Review.