VoIP Supply Digium Asterisk Switchvox Pinnacle Award
VoIP Supply earns 3rd Digium Pinnacle Partner Award

We’re proud to announce that we’ve been awarded the 2015 Digium Pinnacle Partner award for Direct Marketing Partner of the Year.

3 Time Pinnacle Partner Award Winner

This is the third time since 2012 that we’ve been recognized with a Pinnacle Partner award from Digium, the Asterisk® Company, and developer of the most widely used open source VoIP telephony system.

Digium annually recognizes their top performing channel partners around the world and this year’s award winners were selected based on 2014 sales and a commitment to providing excellent customer satisfaction.

“We’re honored to be recognized for a third time by Digium with an award that highlights our commitment to offering our customers reliable and responsive support, education, and value-added Digium solutions,” said Ben Sayers, CEO of VoIP Supply.

As a Digium partner, VoIP Supply is certified to sell Digium’s Unified Communications (UC) and VoIP solutions, IP phones, gateways, telephony cards, Asterisk® support, and Switchvox appliances.

About Digium

Digium®, Inc., the Asterisk® Company, created and is the innovative force behind Asterisk, the most widely used open source telephony software.

Since its founding in 1999 by Mark Spencer, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Switchvox, Digium’s Unified Communications solution to power a broad family of products for small, medium and large businesses.

The company’s product line includes a wide range of telephony hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom communications solutions.

In these Digium interviews at ITEXPO 2015, VoIP Supply’s CFO Paula Griffo and Product Specialist Jeff Quinn explain what we offer to compliment Asterisk and Switchvox solutions.

Brian Ferguson of Digium talks about more of the Unified Communications solution highlights in his post here, Talking UC at ITEXPO: Watch Digium Live in Miami.

Watch the full video above for these other interviewees that explain their Digium and Asterisk integrations: Continue reading

Cisco UC300 and UC500

The Cisco Unified Communications Series for Small Business, specifically the UC300 and UC500 device series, have reached end-of-life (EoL) status.

Support for these platforms began phasing out on January 1, 2015.

Digium is currently offering a promotion to help you switch from Cisco to a Switchvox UC platform.

For many customers, a Switchvox solution can be purchased for less than the annual cost of a Cisco support contract.

Promotion Details

  • Must be a new Switchvox solution that replaces an existing Cisco UC300 and UC500 solution.
  • This promotion CAN be stacked with other Digium promotions.
  • Work with your VoIP Supply account rep – Devices cannot be purchased online for the same discount.

Eligible Digium Products for Cisco Replacement Promotion

Unified Communications Appliances

  • Switchvox 80
  • Switchvox 310
  • Switchvox 360

VoIP Phones

  • Digium D50
  • Digum D70

Click here for pricing and discount details.

Digium VoIP Phones for Asterisk

Digium Digital Cards
New Digium TE236 and TE436 Digital Telephony Cards offer PCI Connectivity

Digium has expanded on their previous TE23x series with the new addition of TE236 and TE436 digital telephony cards.

The most noticeable change is that the TE236/TE436 are PCI versions of the previous PCI Express TE235 and TE435 models.

These new cards still have the same low profile and half-length design that you’re used to and are available in both dual span and quad span formats with optional hardware echo cancellation.

The echo cancellation cards are denoted by the “BF” at the end of the model number (TE236BF, for example).

Dual Span Digium TE236 Features:

  • 2 x RJ48 Interface Ports
  • Up to 48 (T1/J1) or 60 (E1) simultaneous calls
  • Selectable T1, E1, or J1 Mode
  • PCI 3.3V/5.0V
  • Hardware Echo Cancellation with TE236BF model

Quad Span Digium TE436 Features:

  • 4 x RJ48 Interface Port
  • Up to 96 (T1/J1) or 120 (E1) simultaneous calls
  • Selectable T1, E1 or J1 Mode
  • PCI 3.3V/5.0V
  • Hardware Echo Cancellation with TE436BF model

Who Are These For?

The TE236 and TE436 cards are designed for:

  • Enterprise level phone systems,
  • VoIP conversion from legacy PBX,
  • IVR trees,
  • Meet-Me Conference bridges,
  • VoIP Gateways
  • Calling card platforms

Warranty and Satisfaction Guarantee

Digium products are backed by a 5-year warranty and the risk-free Digium Exceptional Satisfaction Program (ESP):

Under the Exceptional Satisfaction Program (ESP) risk-free, Digium Quality Guarantee, Digium® will refund the purchase price of any qualifying telephony card, Switchvox appliance, Asterisk Add-on, Digium Phone, Gateway, or R-Series to any customers who are not 100% satisfied that the Digium product(s) they purchased performed as designed.

For more information call us today at 800-398-8647 or reach out to one of our VoIP Experts.

AstriCon 2014 is happening right now in Las Vegas from October 22nd to the 24th, so if you’re not there here’s why you should attend next year.

Over the course of three days the annual AstriCon conference aims to fulfill its mission of expanding Asterisk expertise through these five areas:

  • People
  • Presentations
  • Panels
  • Products
  • Projects

For fans, developeers, and businesses – this is the place for anyone who uses the Asterisk telephony platform to learn about the latest projects, updates, and technical details.


The first ever AstriCon Hackathon was held this year for communications designers and developers to challenge themselves in a fast-paced app designing contest with custom software built on Asterisk, Respoke, and Clarify.

Here’s a recent video that explains more about it:

What’s Respoke?

Also new at AstriCon this year is Respoke which is Digium’s new cloud-based platform that gives developers another tool for the growing use of web communications.

The Respoke API wants to make it easy to add voice, video, messaging, and data to applications.

If you’re a developer that wants to get involved, learn more here and here.

Digium Swithvox Mobile App Not Yet Compatible with Apple iOS 8 Software Release
Digium Swithvox Mobile App Not Yet Compatible with Apple iOS 8 Software Release

The news that Apple iOS 8 software is now publicly available is exciting, but try to resist the urge to install the update if you’re a current user of the Switchvox Mobile App.

Digium has announced that their Switchvox app does not yet support iOS 8:

We are working to determine Switchvox Mobile’s compatibility with this new version of the operating system, and cannot guarantee the app will function under iOS 8.

Switchvox Mobile is the free app that allows you to access your Switchvox VoIP network via iPhone, Android, and Blackberry devices.

Switchvox iOS 8 Plan

Digium plans on having an updated mobile app available in October 2014 which “will offer much of the feature-set of a Digium desk phone, on your iPhone,” said an announcement from Gayle Magee of Digium.

A new Android Switchvox Mobile app will follow after the Apple iOS 8 version is complete.

Stay up to date with customer issues on Switchvox Today.


Nothing against the English language but, there’s a new standard in town for Digium VoIP Phones.

As of November 2014 Digium will stop making new D40, D50 and D70 English-key phones.

They’re migrating to Icon-keys to “better align with the trends in the IP Phone market,” says Digium.

Currently the Digium D45 VoIP phone for Asterisk already comes with the Icon-keys, with no other versions in production.

To make things easier and help us adjust to this new standard Digium is:

  • Providing advanced notice
  • Including Icon-key guides that explain the features/functions every Icon-key phone
  • Fully supporting the English-key phones that are purchased up to the end-of-sale time frame through the standard Digium warranty period

If you have any questions about Digium phones, please call one of our sales reps at 800-398-8647.


Free Switchvox User Training when you buy a Switchvox SMB System or Software
Free Switchvox User Training when you buy a Switchvox SMB System or Software – Promotion Runs Oct. 1 – Dec. 31, 2013


This promotional combo ends on March 31, 2014.

Free Switchvox User Training Details

Now is a great time for small and medium businesses to step into a new Switchvox SMB Unified Communications (UC) solution.

We’re excited to offer free Switchvox User Training, valued at $995, with the purchase of the following Switchvox SMB appliances and software:

If you’re checking out online, it’s simple. Under “Options” just select the Switchvox User Training box to add it to your order at no charge.

Switchvox promo

“The Switchvox User Training is an online, self-paced two hour course that will teach anyone in your business the ins and outs of Switchvox, the Switchvox user web suite and GUI, the Switchboard, and Digium phones,” said Ben Sayers, CEO of VoIP Supply.

Every person in your company can use a single user training login to learn how to use and navigate a new Switchvox VoIP phone system which is more than just an office phone system and offers.

  • VoIP calling, faxing, instant messaging
  • The Switchboard, an interactive communications dashboard for each user
  • 3rd Party Integration with CRM platforms
  • Video, presence, conferencing
  • Detailed reporting

Switchvox system capabilities range from 30 or less users up to 600 users and 150 concurrent calls for a variety of work environments so if you need help deciding what’s best for you, call 800-398-8647 to talk to a live VoIP Expert today.

Visit Digium at Booth #527 and Attend the Magic Hour in the Asterisk World Pavilion
Visit Digium at Booth #527 and Attend the Magic Hour in the Asterisk World Pavilion

For the next couple of weeks we’re going to highlight our partners who are exhibiting at ITEXPO Miami 2014 to learn what’s new at this year’s show.

ITEXPO, running from January 28th through January 31st, is a business technology event and tradeshow for VoIP, Unified Communications, Cloud services, phone apps, and more.

3 Questions with Digium About ITEXPO

We spoke with Lee Marlow, Distribution Account Manager for Digium, about what to expect at this year’s ITEXPO.

VoIP Supply:  For those who aren’t familiar with your company, can you tell us a little bit about Digium?

Digium:  Digium is the creator, primary developer and sponsor of Asterisk, the world’s most widely used open source communications software.

Asterisk turns an ordinary computer into a feature-rich voice communications server. Switchvox is the award-winning, Unified Communications (UC) solution built on the power of Asterisk with thousands of installations worldwide. Digium’s VoIP solutions provide a competitive edge for small, mid-sized and large businesses.

Digium’s premises-based and Cloud solutions provide for a competitive edge for small, mid-sized and large business. Digium’s product lines include Asterisk custom communications, Switchvox and Switchvox Cloud UC, and a family of HD IP phones that deliver enterprise-class features at a price businesses can afford.

VS:  What products will you be featuring at this year’s IT EXPO and will you be unveiling anything new?

Digium:  At this year’s ITEXPO Digium will be showcasing Switchvox (on-premise and hosted) along with the Digium family of phones. The combination of the Switchvox system and the Digium phones provides a complete communications solution for small and medium businesses.

The Unified Communication system integrates all your office communications; including phone, chat and web mashups. Stop by the booth in the Asterisk Pavilion to lean how you can customize your communications right down to the phone.

We also have an exciting announcement to make during IT Expo which will make Switchvox Cloud the best value in the UCaaS industry by drastically reducing the startup costs for our Cloud-based solution.

VS:  What’s your booth number and the #1 reason someone should stop by and say hello?

Digium:  Visit Digium booth 527 and meet face-to-face with Digium staff as they lead you through the Switchvox product demo.

Digium invites you to attend the Magic Hour in the Asterisk World pavilion on Wednesday, January 29th from 7PM – 8:30PM for drinks and networking.