Plantronics EncorePro HW500
Plantronics EncorePro HW500 Series has several wearing styles

They’re here, they’re clear, get used to being able to hear.

The new Plantronics EncorePro HW500 Series of customer service headsets are now available at VoIP Supply.

This latest generation of EncorePro headsets takes what made some of Plantronics’ other models so popular offers modern upgrades that make them more enjoyable and reliable for all day use in call centers and offices.

These are design upgrades that you can feel and hear, as explained in this video:

OSHA Noise at Work – Protect Your Hearing

If you spend the entire day struggling to hear the person that you’re on the phone you’re going to get fatigued, you’ll probably try turning up the volume which could damage your hearing, and you’ll be less productive if you’re wasting time asking someone to repeat themselves.

EncorePro HW500 Series is, in addition to being more comfortable, safer too.

These headsets meeet the OSHA Noise at Work or, Occupational Noise Exposure regulations which is accomplished in a couple of ways:

  • SoundGuard Technology:  Provides acoustic limiting to prevent noise spikes and protection against dangerous decibel levels.
  • Wideband Audio:  This feature provides a natural sounding conversation so that you can clearly and efficiently hear the person that you’re speaking with the first time.

Four Models, Several Wearing Styles

The EncorePro HW500 Series includes four different models:

Since these are corded headsets, the EncorePro comes with Quick Disconnect cords so that you can quickly walk away from your desk and/or reconnect to any other compatible PC or desk phone.

Click here to learn more from the Plantronics EncorePro HW500 Datasheet.

3 Styles and Lightweight Comfort for Lots of Ear Shapes

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Plantronics Voyager PRO HD
Plantronics Voyager PRO HD

Q:  I want to use this Wireless headset [Plantronics Voyager PRO HD] with a VOIP system that I plan to install on my iMac… does it only function with a mobile device (phone), or will it work with any desktop/laptop computer as well? Thanks!

The Plantronics Voyager PRO HD is a monaural Bluetooth headset designed to connect to iPhones and Android phones.

However the Voyager PRO HD user guide does say:

If your phone, laptop or tablet PC supports Bluetooth A2DP stereo streaming, you can listen to streaming audio

Technically that sounds like it could work with your Bluetooth enabled laptop or, you might want to pair the headset with the optional Plantronics Voyager PRO HD USB adapter with your laptop or desktop.

Personally I haven’t had the best luck pairing Bluetooth headsets with my Windows 7 laptop – it can never seem to install the correct drivers. My desktop computer at work, on the other hand, has no problems working with Bluetooth and wireless headsets that are connected via the USB adapter.

Then again, you’ll probably have no problems with your iMac. And the USB adapter is a good backup plan if the Bluetooth won’t sync.

Another option is the Plantronics Voyager Legend UC B235 which boasts multi-device connectivity

Another option to consider for connecting to laptops and desktops is the Plantronics Voyager Legend UC B235 which is an advanced Bluetooth headset that comes with a USB Bluetooth dongle – its multi-device connectivity lets you manage PC and mobile/tablet phone calls from a single headset.

Badly Photoshopped VoIP Phones as Spaceships
The Cisco SPA112 in our “Badly Photoshopped VoIP Phones as Spaceships” blog post

 

Q: Is the Lynksys PAT2T being phased out, and the Cisco SPA112 will be the new product to replace it? I want to make a purchase, but will be reluctant to do so if the Lynksys PAP2T is being replaced.

A:  You’re correct. The Lynksys PAP2T is End of Life – it has been replaced by the Cisco SPA112 VoIP Adapter.

The Lynsys PAP2T, if you can find one, might still work for what you need. But since it is no longer being sold and is no longer supported by Cisco, we recommend going with the SPA112 replacement.

 

Q:  I am traveling to the US and my parents will remain in Puerto Rico. I want to know if this equipment [Grandstream GXV3140] is recommended for daily contacts with them via SKYPE. They are at a elderly home facility which has internet connection, but i am not sure what i need for this. Please let me know if you recommend this or something else. 

A:  The Grandstream GXV3140 is a Skype certified IP Video that makes it easy to make Skype video calls with its integrated web browser and 4.3in Color LCD screen.

You can make free voice and video calls via Skype on the GXV3140 just by plugging the phone into your network or, internet connection.

Since this phone is Skype certified, Skype comes pre-installed. With this phone you can call any other Skype users whether they’re using a GXV3140 of their own or a webcam, laptop, cell phone, or tablet. You just need the internet or, network connection to make this happen.

The Grandstream GXV3140 is currently in stock but it’s going end of life so you may want to consider it’s replacement, the Grandstream GXV3240.

Grandstream GXV3240 - Direct replacement for Skype certified GXV3140
Grandstream GXV3240 – Direct replacement for Skype certified GXV3140

 

Stay Tuned

Check back next time  for more VoIP Q & A.

Thanks for your questions!

Plantronics Wireless Headsets are great. But if you think that they’d be more great if they came with free accessories and a rebate, then you are in luck.

Right now Plantronics is offering two great deals on two great headset series:

  • Plantronics CS500 XD Series:  With every of a CS500 Series headset get your choice of a free EHS Cable or Headset Lifter.
  • Plantronics Voyager Legend CS:  Get a $50 Rebate with each Voyager Legend.

About Plantronics CS500 XD Series

CS500

With up to 8.5 hours of talk time and a range of up to 350 feet, the CS500 XD Series gives you great mobility and multitasking capabilities.

The CS500 XD headsets are used with either an Electronic Hookswitch (EHS) Cable or Handset Lifter to remotely answer and end calls.

About Plantronics Voyager Legend CS

Voyager

The Plantronics Voyager Legend CS is a single, behind-the-ear wireless headset tested for comfort that’s designed for all day use because it will pair with both your desktop VoIP phone and cell phone.

This dual-purpose Voyager Legend CS gives you seven hours of talk time to keep you connected while you’re in the office and for when you’re leaving it.

Click here for more information about the Plantronics Connect to Savings promotion going on now.