Thanks to Michael Taylor (pictured above) our VoIP Engineer putting in all the hard work at the Xorcom technical training class.
We’re not sure what was harder for him the three days of in-depth training to learn all the details of Xorcom PBX installation, programming, and troubleshooting or being able to avoid all the distractions of the class location, Las Vegas.
If you’re not familiar with Xorcom the company was founded in 2004 and they focus on business telephony solutions for both VoIP and traditional PSTN. Xorcom products are based on Asterisk®, the open-source communication software used worldwide, for a flexible range of PBX solutions.
Taylor’s hands-on Xorcom training provided him with real-world application knowledge which means we that we not only provide you with the best first-level technical support but we can also help you:
Determine your communication needs and suggest the best Xorcom solution based on your line usage, infrastructure, and employee habits.
Streamline your phone system implementation process.
Ensure optimal phone up-time by securing the phone system.
Improve your overall user experience by providing communication efficiency suggestions.
Xorcom CompletePBX systems are pre-configured so they’re ready to use right out-of-the-box and they’ll give your single office/home office (SOHO), small and medium-sized business (SMB), or enterprise level applications lots of flexibility based on call management, Unified Communications (UC), and strong standard features.
Xorcom Case Study
How does a Xorcom PBX work in the real world?
This Chabot Space and Science Center case study is a good example of an application where cost and licensing fees were an issue. The customer was also going to install the solution themselves so they needed an Asterisk® solution that would work right out of the box and make calls straight away:
Extensive research into IP-based systems led Mr. dosRemedios to Asterisk®-based systems and he tried a test system, using trixbox CE and two Grandstream handsets. He liked what he was able to do, and so he looked for a turnkey system using Asterisk® at its core, and came across Xorcom and the Astribank concept. Because Mr. dosRemedios is the sole support for telephony at Chabot, his greatest concern was getting help configuring the system. So he contacted a local Xorcom reseller and soon realized that he could probably do everything himself.
Mr. dosRemedios chose a Xorcom XR2074 PBX with 1 PRI port, 8 FXO ports, and 16 FXS ports; with RAID (dual hard drive for redundancy), Rapid Recovery (for backup and restore of the entire PBX), Yealink T20P handsets, and some premises cabling to fulfill the requirements. Deployment was performed in-house over a period of five weeks…The PBX installed without a hitch; Mr. dosRemedios connected four landlines to the FXO ports, and a couple of phones to the POE switch and was able to make calls the same day! He’s currently preparing to deploy the remaining 108 phones to run in parallel to the old PBX until the day he can move the PRI over to the Xorcom box.