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USB Cable doesn't last
The Polycom has great sound, and works very well. However, the USB cable just doesn't last. Within in a few months of use, the cable begins to break internally, and the unit becomes unusable. We've experienced the same problem with two of these units. I'd recommend something else . .
XP Only support - worthless with Vista
Loved the sound quality on my Windows XP machine. It has been sitting in a box because it is not supported in Vista. Polycom site said an update was coming in 3Q08 and kept delaying it and now there is not mention of an update. It is worthless at this point.