To be considered for one of our positions please send resumes to careers@voipsupply.com with the job title in the subject line. Resumes should be Microsoft Word Documents.

Customer Service

1. Customer Service Representative

Responsibilities: Answering incoming customer inquiries and processing their needs through our internal systems. Representative will ensure customer satisfaction through outbound call activities. Must possess strong communication and phone skills. Will also assist with processing returned orders. Requires basic computer proficiency with MS Office suite and 1 yr customer service experience in a call center environment is preferred. Opportunity also exists for bi-lingual Customer Service Representative. Spanish fluency required.

Technical Support

1. Sales Engineer

Responsibilities: We are looking for an experienced technical mind with previous Voice over IP experience for technical trainings and support for our customers and sales staff. Our VoIP sales engineers are tasked with a wide variety of technical duties, from pre-sales support, to post-sales technical service; must fully understand our product line and be able to assist our internal sales staff with technical questions; work with customers on a pre-sales basis to provide solutions that work for their needs; provide post-sales support for our customers through a ticketing system, and maintain accurate knowledge base data; learn new technologies, and earn certifications through self-managed research, and vendor trainings; develop and deliver effective technical trainings to sales staff.

Qualifications: Solid understanding of Data Networking protocols (SMTP, SNMP, HTTP/S, DNS, DHCP, POP3, TFTP,FTP, SFTP). Moderate to advanced understanding of the Linux and Windows operating systems. Ability, drive, and willingness to learn new technologies. Ability to effectively deliver training material to others. Excellent problem solving abilities and be able to apply this ability in a multitasking environment. 2 years experience in a technical support or sales engineeering role.

Sales

1. Entry Level Sales Representative

We are looking for aggressive, hungry, self-motivated individuals who would like to begin a successful career in technology sales. You supply the attitude and effort and we’ll supply the environment that allows you to achieve.

Responsibilities: Sell VoIP products and services to Voipsupply.com customers. Answer incoming calls and advise customers on product options. Confirm product availability and pricing and enter orders into our system. Upsell products, add-on products and provide world-class customer support to all customers.

Requirements:

• High school diploma, BS a plus, but not required
• Motivation and drive to succeed
• Must have strong communication and phone skills
• Must have the ability to learn & utilize internal systems and develop product knowledge

1. Senior level Sales representatives

Effectively manage & grow up to 50 accounts within assigned territory. Develop new accounts by initiating and nurturing profitable relationships. Meet monthly & quarterly revenue requirements. Build & maintain sales pipeline and forecast for opportunities. Conduct major account business planning and development. May build and manage focused sales team to exceed goals. BA/BS preferred, not required; 5-7 yrs sales experience with technical product . This is an inside sales position.

Marketing

1. Online Marketing Specialist

Provide expertise and consultation to the Director of Business Development/Marketing while overseeing the daily management of a wide variety of online initiatives. This position requires a proactive individual, with a strong sense of accountability and a day-to-day focus on bottom-line results. This role requires strong written and verbal communication skills and a creative mind.

Responsibilities: Manage search engine advertising campaigns to improve revenues while maximizing pay-per-click (PPC) costs. Manage comparison shopping engine program to improve revenues while minimizing PPC costs. Manage product data feeds to affiliates and channel partners to optimize profits. Identify online marketing and customer acquisition opportunities. Manage all aspects of affiliate programs including; managing relationships, providing incentives to increase revenue, recruiting new affiliates and retaining current affiliates.

Requirements:

• Minimum 2-3 years of broad-based Marketing experience. BS/BA degree in Marketing a plus, but not required
• Minimum 1-2 years of experience managing online marketing activities including; search engine advertising, consumer shopping engine campaigns, and or affiliate marketing programs
• Knowledge and experience with search engine optimization a plus
• Strong written and verbal communication skills
• Creative mind and ability to "think-outside-the-box"