Gear up your communications with 3CX software PBX - an IP phone system that completely replaces your proprietary PBX, supports a wide range of popular SIP phones, VoIP services/SIP trunks, and traditional PSTN phone lines. 3CX is a software-based IP PBX which allows you to enjoy premise-based IP PBX Services without having to buy an expensive, proprietary PBX appliance. 3CX is complete with softphone and smartphone clients which will run on Windows, Mac, Android, iOS, or Windows smartphone and allows you all the features of your VoIP deskphone including presence and chat.
3CX v15 includes plugins to integrate your existing CRM system into the 3CX platform for TRUE unified communication! CRM plugins include Outlook, Salesforce, Sugar CRM, act!, Google Contacts, Freshdesk, Zendesk and more.
Need more than your typical VoIP phone system? 3CX Pro/Enterprise Edition offers advanced call center features that are geared to boost your customer service. Integrate 3CX Pro/Enterprise with your Microsoft Exchange phone book to instantly see who’s calling you and span 3CX’s Unified Communications features across offices by viewing the presence of your colleagues in other locations! 3CX Pro/Enterprise Edition adds advanced features such as logging staff in and out of queues, additional queue strategies such as round robin or least talk time, reporting of staff log in and available times, SLA reports, "Listen In" and "barge" feature, and many more!
-Is far less expensive than a traditional PBX and can reduce call costs substantially by using a VoIP service provider.
-Its web-based administration makes phone system management easy.
-3CX eliminates the phone wiring network and allows users to hot desk simply by taking their phone.