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Digium Switchvox Training
About Digium Asterisk Support
Digium created the Asterisk Open Source platform. Who better to enlist for help modifying and using your open sourced Asterisk-based platform?
Digium offers technical support for any Asterisk platform v1.4 or later. The Digium Open Source Support options are a great way to utilize the free Asterisk™ Open Source platform while knowing you have someone you can turn to when you need help.
And with Additional Incident Coverage you can add a single incident to your existing Open Source Support options when you need it.
Why buy Digium Asterisk Support?
Depending on package:
One or Three years support & coverage for up to 10 servers running Asterisk™.
One, Two , Five, or Ten incidents coverage within the One year of coverage. Or, Unlimited Incident Coverage is available.
One to Three IT contacts can call for support & support is available either 12 hours a day, 5 days a week OR 24 hours a day, 7 days a week.
The Switchvox User Training is an online, self paced 2 hour course which covers the basics of Switchvox, the Switchvox user web suite, the Switchboard, and Digium phones. You only need one user training purchase to get a login for every phone user in your company!
The Switchvox Admin Training is an online, self paced 2 + hour course which covers Switchvox installation and configuration, basic account set up, the Switchvox Admin interface, queues, IVRs, and more. The Switchvox Admin training is a per person license, you need to buy one for each person who will be administering your Switchvox system.
The Switchvox Advanced Admin Training is an online, self paced 2 1/2 hour course which covers advance topics necessary for a Switchvox Administrator to successfully design, implement, and support communications solutions based on Switchvox. The course gives practical configuration and troubleshooting information for security, SIP protocol debugging, advanced IVR and more. The Switchvox Advanced Admin training is a per person license, you need to buy one for each person who will be administering your Switchvox system.
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