Ruckus Support

About Ruckus Support

Ruckus Support for Access Points that are not controlled via a controller includes 24/7 technical support, Ruckus support web access, phone, and chat support, firmware updates and upgrades, and Advanced Replacement on Access Points. End Users have the option to purchase Ruckus WatchDog Support for their Access Points which include 24/7 technical assistance, access to software updates and upgrades, more aggressive hardware replacement, and access to the Ruckus Diagnostic Dashboard Tool.