Switchvox Platinum Upgrade
Upgrading from Switchvox Silver or Switchvox Gold to Switchvox Platinum will allow you unlimited email access to Digium's support team and give you phone support coverage Monday through Friday from 9am - 6pm PST. Additionally, grants you the option to call our emergency line which normally incurs an additional $200 per incident. All Platinum subscriptions come with 5 free after hour calls that incur no additional $200 charge.
Also, you will be entitled to upgrades and patches that are released throughout the year for your Switchvox PBX.
To Upgrade from Swithvox Silver or Gold to Switchvox Platinum, first match your upgrades to the number of current users you have. Then add new Platinum subscriptions for any new users you want to add. Remember - Switchvox licenses are not returnable, if you are not sure what you need, call your VoIP Supply certified Switchvox sales representative at 1-800-398-8647.
- Software Updates and Upgrades
- Unlimited E-mail-based Support
- Unlimited Business Hours* Phone Support
- 5 Incidents of out-of-Business Hours** Emergency Phone Support
* Busines Hours are Monday through Friday from 9am - 6pm PST.
**Additional Incidents $200/ea.