Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What would be a good replacement for the Barracuda CudaTel Box? Today, we have more new real questions and answers from VoIP users just like you.

How to Determine if my AudioCodes Gateway supports an FXO or FXO G module?

Q: I have a remote customer and they have an AudioCodes Mediant 1000 gateway with some FXO modules installed. I wanted to determine if their modules were FXO or FXO G modules. How can I determine this?

A: The standard FXO module supports outdoor and indoor (lightning protection) loop-start signaling. The FXO G module supports both loop- and ground start signaling (but only supports indoor protection).

 

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