![\"VoIP](\"\/blog\/voip-insider\/files\/2015\/07\/vs-qa.png\")
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Our tech support team here at VoIP Supply offers great pre- and post-sale support<\/a> plus provisioning, consultations, and configuration and installation help.<\/p>\n We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.<\/p>\n Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).<\/p>\n Q: We have a Sangoma A101DE PRI card<\/a>. I need to replace the faceplate with the low profile face plate. <\/strong><\/p>\n Is there a manual or a guide on how this face plate is changed out?<\/p>\n A: <\/strong>Unfortunately there is not a guide to remove or replace the faceplate.<\/p>\n If you don’t have the special tool that fits between the cards, this job can be a little challenging.<\/p>\n We recommend very carefully disassembling the card itself, so you have access to those screws, then replacing the faceplate and carefully reassembling the card.<\/p>\n Q: Where can I find information on how to configure it the Snom PA-1<\/a> [Public Announcement System Digital Amplifier for broadcasting announcements over 8 ohm speakers]? <\/strong><\/p>\n I’m looking for information on how to connect the RJ45 from the Snom and how to connect it to a phone system that is on the same network<\/p>\n A: <\/strong>It’s always better when we can show you how something is done so check out this video from our friend Matt Landis (@matthewlandis<\/a>) in which he explains how to setup this SIP loudspeaker with PoE, how to use Snom’s firmware, and he even provides a paging demonstration:<\/p>\n Additionally, check out these Snom PA-1 resources:<\/p>\n Q:\u00a0What is the default login information for Aastra 6700i IP phones<\/a>?<\/strong><\/span><\/p>\n A:<\/strong>\u00a0The default username should be: admin.<\/p>\n The default password should be: 22222.<\/p>\n For more information, download the Aastra 6700i, 6800i, and 9000i Series SIP IP Phones Administrator Guide<\/a>.<\/p>\nHow to Remove the Faceplate on a Sangoma A101DE Card<\/h2>\n
![\"Sangoma](\"\/blog\/voip-insider\/files\/2015\/08\/sangoma-a101-demo.jpg\")
<\/p>\nHow to Configure a Snom PA-1 Public Announcement System<\/h2>\n
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Aastra 6700i Series IP Phone Login Information<\/span><\/h2>\n
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