{"id":240523,"date":"2017-05-25T12:31:53","date_gmt":"2017-05-25T16:31:53","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=240523"},"modified":"2017-05-25T12:31:53","modified_gmt":"2017-05-25T16:31:53","slug":"enterprise-session-border-controller-esbc-why-cant-i-just-connect-my-phone-to-a-sip-trunk","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/enterprise-session-border-controller-esbc-why-cant-i-just-connect-my-phone-to-a-sip-trunk\/","title":{"rendered":"Enterprise Session Border Controller (eSBC): Why can’t I just connect my Phone to a SIP trunk?"},"content":{"rendered":"

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Cost saving is one of the main reasons for many businesses and enterprises to move to VoIP. For businesses that deploy SIP trunks, it may be tempting to cut corners by using lower cost network elements, or by omitting some devices they considered “non-essential” but nice-to-have.<\/p>\n

One question we often hear is “Why can’t I just connect my IP Phone or IP PBX to a SIP trunk?” Well, to answer that question, let’s take a look at the risks you are exposed to without an extra protection.<\/p>\n

Issue #1 – Security<\/strong><\/span><\/h2>\n

You may encounter unexpected high phone bills. According to the Communications Fraud Control Association (CFCA) report, the Internet-based toll fraud cost small business victims $6.08 billion in 2015. Hacking, spamming, and tampering are difficult to prevent without an extra layer of protection.<\/p>\n

Failing to encrypt the SIP signaling data can expose such information as user credentials, phone numbers, IP addresses and aspects of the company network topology to malicious intruders.<\/p>\n

Solution:<\/strong><\/h2>\n

Both SIP signaling information and media content (digitized voice) must be protected (hidden) by encryption.<\/p>\n

A high-quality eSBC like Patton’s SN4451 Series<\/a> will provide a rich set of security features that protect the provider WAN network and the customer LAN from each other, as well as from external security vulnerabilities.<\/p>\n

Issue # 2 – Reliability\u00a0<\/span><\/strong><\/h2>\n

IP telephony operates over a complicated computer-based network and it can have network failure and downtime if it’s not protected. Such network failures can cause gaps in a company’s phone service resulting in disrupted communications and loss of business continuity.<\/p>\n

Solution:<\/strong><\/h2>\n

Patton’s SN4511 eSBCs<\/a> provides a failover mechanism, and that also provides media gateway and IP routing functions, can deliver survivability for voice and data over a fallback connection to the local phone company (PSTN).<\/p>\n

Issue #3 – Service Quality<\/span><\/strong><\/h2>\n

Bad service quality is the worst. You could lose customers or subscribers because of the poor voice quality or unreliable service.<\/p>\n

Solution:<\/p>\n

Patton’s SN4451 eSBCs<\/a> provide dual Quality of Service (QoS) mechanisms that include:<\/p>\n