{"id":252373,"date":"2017-10-10T13:59:39","date_gmt":"2017-10-10T17:59:39","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=252373"},"modified":"2017-10-10T13:59:39","modified_gmt":"2017-10-10T17:59:39","slug":"can-i-use-polycom-vvx-phones-with-digium-switchvox","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/can-i-use-polycom-vvx-phones-with-digium-switchvox\/","title":{"rendered":"Can I use Polycom VVX Phones with Digium Switchvox?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Are you considering to use <a href=\"\/manufacturer\/polycom\/phones\/vvx-business-media\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'polycom phones');\">Polycom Phones<\/a> with <a href=\"\/manufacturer\/switchvox\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'switchvox');\">Digium Switchvox<\/a> but you are worried about the compatibility and other possible issues? Your questions have been heard! Our VoIP experts are here to answer the three frequently asked questions about using Polycom phones with Switchvox. Let\u2019s find out!<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-252383\" src=\"\/blog\/voip-insider\/files\/2017\/10\/banner-Polycom-with-Switchvox.jpg\" alt=\"banner-polycom-with-switchvox\" width=\"630\" height=\"195\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2017\/10\/banner-Polycom-with-Switchvox.jpg 630w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2017\/10\/banner-Polycom-with-Switchvox-150x46.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2017\/10\/banner-Polycom-with-Switchvox-300x93.jpg 300w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<p><b>Question 1: Can I use Polycom VVX phones with Switchvox? \u00a0<\/b><\/p>\n<p><b>Answer 1: <\/b><span style=\"font-weight: 400;\">A customer can use <a href=\"\/manufacturer\/polycom\/phones\/vvx-business-media\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'polycom vvx');\">Polycom VVX<\/a> with Switchvox but it\u2019s important to understand the difference in the features they will and will not receive. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"\/manufacturer\/switchvox\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'switchvox');\">Switchvox<\/a> customers get the tightest integration when using a Digium Phone as compared to any other phone on the market. The phone applications (contacts, status, call queues, interactive voicemail, voicemail screening, etc.) are just a few of the features that really differentiate a Digium phone compared to other SIP phones.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">See this video below that highlights some of the Digium Phone features under 2 minutes: \u00a0<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"Digium IP Phones Designed for Switchvox\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/gsNg-Y_RTMs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">For example, the status, presence and contacts apps, will save you an enormous amount of time on a daily basis. \u00a0You can press the contacts soft key on my D65 and start typing a name and immediately able to see the status\/presence indicator of the person you are trying to reach. <\/span><\/p>\n<p><b>Question 2: Do I need to add the Polycom feature pack to the order?<\/b><\/p>\n<p><b>Answer 2: <\/b><span style=\"font-weight: 400;\">The Switchvox Polycom Phone Feature Pack enables easier configuration and greater flexibility and control for users and admins. \u00a0However, as Digium continues to roll out new integration and features, there is no guarantee that the Polycom phones will support the features. \u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, the Polycom Phone Feature Pack enables features such as distinctive ringtones, you can enable or disable the missed call notifications, etc. <\/span><a href=\"https:\/\/www.digium.com\/products\/business-phone-systems\/on-premise\/feature-packs\"><span style=\"font-weight: 400;\">More detail on Phone Feature Packs can be found here.<\/span><\/a><\/p>\n<p><b>Question 3: If I have valid licenses and use Polycom phones, will I get full support from Digium?<\/b><\/p>\n<p><b>Answer 3<\/b><span style=\"font-weight: 400;\">: Digium doesn\u2019t support the Polycom phone (hardware). \u00a0However, Digium tech support will assist with answering questions related to the configuration\/setup of an eligible Polycom phone when using a Switchvox Polycom Phone Feature Pack. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More questions about Polycom phones, Digium phones, and Switchvox? Call one of our VoIP experts at <\/span><b>1-800-398-8647<\/b><span style=\"font-weight: 400;\"> today!<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you considering to use Polycom Phones with Digium Switchvox but you are worried about the compatibility and other possible issues? Your questions have been heard! Our VoIP experts are here to answer the three frequently asked questions about using Polycom phones with Switchvox. Let\u2019s find out! Question 1: Can I use Polycom VVX phones [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1573,1221],"tags":[1102,1164,1193],"class_list":["post-252373","post","type-post","status-publish","format-standard","hentry","category-q-a","category-small-business-voip","tag-digium","tag-polycom","tag-switchvox"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/252373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=252373"}],"version-history":[{"count":3,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/252373\/revisions"}],"predecessor-version":[{"id":252413,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/252373\/revisions\/252413"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=252373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=252373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=252373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}