{"id":254473,"date":"2017-11-09T09:31:59","date_gmt":"2017-11-09T14:31:59","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=254473"},"modified":"2017-11-09T09:31:59","modified_gmt":"2017-11-09T14:31:59","slug":"sennheiser-launched-a-24-hour-enterprise-advance-replacement-program-ear","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/sennheiser-launched-a-24-hour-enterprise-advance-replacement-program-ear\/","title":{"rendered":"Sennheiser Launched a 24-hour Enterprise Advance Replacement program (EAR)"},"content":{"rendered":"

November 06, 2017 \u2013 Sennheiser<\/a>, a leading provider of premium audio solutions for business, announces it has launched a 24-hour replacement program in the United States to swiftly address any incidence of defective headsets.<\/span><\/p>\n

 <\/p>\n

\"sennheiser-logo-small\"What is EAR program?<\/b><\/a><\/h2>\n

EAR stands for \u201cEnterprise Advance Replacement\u201d. It is a unique program designed to provide new Sennheiser headsets overnight in the event that the headsets are found to be in need of repair or replacement. <\/span><\/p>\n

The EAR program is designed to accommodate customer emergencies and build loyalty in the<\/span><\/p>\n

marketplace. It is available only to companies located in the US, with shipping solely to US<\/span><\/p>\n

addresses.<\/span><\/p>\n

\"ear-program\"<\/p>\n

 <\/p>\n

How Does It Work?<\/b><\/h2>\n

Companies using the Sennheiser business headsets can initiate the EAR process with a call to<\/span><\/p>\n

Sennheiser\u2019s service department at 1-877-736-6434, extension 2. <\/span><\/p>\n

The end-user must then immediately validate their product warranty by emailing a proof of purchase to the service department, which initiates the emergency replacement process. Companies with a valid warranty will not be billed for repairs or shipping, and those end-users can receive up to 25 replacement headsets overnight if ordered before 2:00 p.m. (Units required beyond the 25-piece maximum will be sent via ground.) <\/span><\/p>\n

Resellers whose purchases are no longer under warranty can still take advantage of the replacement service, however, they will be billed the flat-rate repair fee which includes standard ground shipping. Overnight shipping is still available for an additional charge.<\/span><\/p>\n

Questions? Learn more here!<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

November 06, 2017 \u2013 Sennheiser, a leading provider of premium audio solutions for business, announces it has launched a 24-hour replacement program in the United States to swiftly address any incidence of defective headsets.   What is EAR program? EAR stands for \u201cEnterprise Advance Replacement\u201d. It is a unique program designed to provide new Sennheiser […]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1221],"tags":[],"class_list":["post-254473","post","type-post","status-publish","format-standard","hentry","category-small-business-voip"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/254473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=254473"}],"version-history":[{"count":9,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/254473\/revisions"}],"predecessor-version":[{"id":254593,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/254473\/revisions\/254593"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=254473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=254473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=254473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}