{"id":262933,"date":"2018-03-09T15:15:18","date_gmt":"2018-03-09T20:15:18","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=262933"},"modified":"2018-03-09T15:57:02","modified_gmt":"2018-03-09T20:57:02","slug":"behind-url-faces-voip-supply","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/behind-url-faces-voip-supply\/","title":{"rendered":"Behind the URL: The Faces of VoIP Supply"},"content":{"rendered":"<p><center><iframe loading=\"lazy\" width=\"800\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/mcmVl32xpkk\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/center><br \/>\n<span style=\"font-weight: 400;\">It is a wild, wild world out there on the web and there are loads of options for just about anything you need. From toys to TVs it\u2019s all fun and games but if there is something you should take seriously it&#8217;s the tools you need for your business to be successful. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When purchasing things from a website you usually have no guarantees on who is behind that e-commerce site. Maybe you\u2019re thinking why should you really care about this? Well, this is the person that you are giving your money to, in some cases it could be thousands of dollars and who you are entrusting to handle the new hardware that you are purchasing to help your business grow to the top of its potential. Nevermind if they even have the knowledge, support, and space to ensure that the appliance you are buying really is the best fit for your business. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I say &#8221;usually&#8221; because <\/span><a href=\"\/\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'vs');\"><span style=\"font-weight: 400;\">VoIP Supply<\/span><\/a> <i><span style=\"font-weight: 400;\">is<\/span><\/i><span style=\"font-weight: 400;\"> the outlier in this. You know who is behind this site, on our phones and writing this article (hi guys!). From Joe and Hazel who are there to help you with any issues that may arise to Brian, Jon, Don, Joe, Jesse, and Darren who are sitting over to my right currently helping customers make sure that they are getting products that are the perfect fit for their business and wallet. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I wanted to take this opportunity to let my AMAZING <\/span><del><span style=\"font-weight: 400;\">coworkers<\/span><\/del><span style=\"font-weight: 400;\"> work-family introduce their departments and passion to you.<\/span><\/p>\n<h2><b>Sales<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">&#8220;While some companies may have sales guys who look a bit more like this;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-262963\" src=\"\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.18.09-PM.png\" alt=\"\" width=\"1287\" height=\"726\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.18.09-PM.png 1287w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.18.09-PM-150x85.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.18.09-PM-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.18.09-PM-768x433.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.18.09-PM-1024x578.png 1024w\" sizes=\"auto, (max-width: 1287px) 100vw, 1287px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Note his confused expression and questionable attire. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are lucky enough to have a team of VoIP Experts who look more like this\u2026<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-263053\" src=\"\/blog\/voip-insider\/files\/2018\/03\/sales-team.jpg\" alt=\"\" width=\"512\" height=\"434\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/sales-team.jpg 512w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/sales-team-150x127.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/sales-team-300x254.jpg 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With over 40 years combined experience, we are proud to offer the opportunity to share best practices on end-user deals and <\/span><a href=\"\/partner-program\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'voip reseller');\"><span style=\"font-weight: 400;\">help VoIP Resellers grow their business<\/span><\/a><span style=\"font-weight: 400;\">. Our team truly has a different approach to \u201csales\u201d whereas to not push boxes around but provide valuable relationships based on dependability, solution architecture, and pure excitement about your projects. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">How is this so? Well&#8230;we give a damn.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meaning, we understand very well what it takes to help our customers succeed. We understand that product knowledge is imperative. We understand that a sense of urgency to your needs is absolute. We understand that a team that loves what they do, will love helping you!<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> At <\/span><a href=\"\/\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'vs');\"><span style=\"font-weight: 400;\">VoIP Supply<\/span><\/a><span style=\"font-weight: 400;\">, we put our sales force through an extensive Sales and Product training program right from the start, and we continually challenge them to expand their capabilities. A continual educational process ensures that our team stays at the front of VoIP Technology, just where you need them to be. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please, call and <\/span><a href=\"\/voip-experts\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'know our team');\"><span style=\"font-weight: 400;\">get to know our team<\/span><\/a><span style=\"font-weight: 400;\"> and help take your solutions or VoIP Company from good to great with the knowledge of our team! <\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Your VoIP Experts&#8221;<\/span><\/p>\n<h2><strong><a href=\"\/customer-service\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'customer service');\">Customer Service<\/a><\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-262973\" src=\"\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.34-PM.png\" alt=\"\" width=\"1287\" height=\"723\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.34-PM.png 1287w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.34-PM-150x84.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.34-PM-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.34-PM-768x431.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.34-PM-1024x575.png 1024w\" sizes=\"auto, (max-width: 1287px) 100vw, 1287px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">While many companies may find themselves utilizing call center with high turnover rates and unenthused employees (see below)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That is not the case with VoIP Supply. We have dedicated team that goes above and beyond to ensure that you are satisfied with your products and services.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-262983\" src=\"\/blog\/voip-insider\/files\/2018\/03\/customer-service.png\" alt=\"\" width=\"1112\" height=\"625\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/customer-service.png 1112w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/customer-service-150x84.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/customer-service-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/customer-service-768x432.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/customer-service-1024x576.png 1024w\" sizes=\"auto, (max-width: 1112px) 100vw, 1112px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;I love working with people and that is an important part of what we do here. We are not just a website where you buy something and hope for the best. We are an entire solution to all of your VoIP needs! From calling with questions or needing help in a stitch my team is here to get you on the right path to your perfect solution. So give us a call and experience what it feels like when a company genuinely cares about their customers!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Warmly,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; JoJo, <\/span><span style=\"font-weight: 400;\">Customer Experience Supervisor&#8221;<\/span><\/p>\n<h2><strong><a href=\"\/services\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'tech support');\">Tech Support<\/a><\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Hey, we have all had issues with technology at some point in our lives. I am sure of that. Another thing I am sure of is we have all came across the tech support guy who drops the quintessential line \u201cHave you tried turning it on and off again?\u201d YES. To be followed by &#8220;Have you tried unplugging it and plugging it back in?&#8221; YES.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-262993\" src=\"\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.00-PM.png\" alt=\"\" width=\"1287\" height=\"724\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.00-PM.png 1287w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.00-PM-150x84.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.00-PM-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.00-PM-768x432.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.17.00-PM-1024x576.png 1024w\" sizes=\"auto, (max-width: 1287px) 100vw, 1287px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Insert deafening silence here because it turns out that is all this guy was trained on\u2026 Oops.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-263003\" src=\"\/blog\/voip-insider\/files\/2018\/03\/lab.jpg\" alt=\"\" width=\"1099\" height=\"1124\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/lab.jpg 1099w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/lab-147x150.jpg 147w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/lab-293x300.jpg 293w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/lab-768x785.jpg 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/lab-1001x1024.jpg 1001w\" sizes=\"auto, (max-width: 1099px) 100vw, 1099px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Not the case here. You have an issue? WE will help you find that solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe VoIP industry is expansive and has a lot of different elements from hardware to software. That means there are a lot of pieces that can go wrong. We are here to help with those disconnects. From solving problems to preventing them through provisioning my team is available to help you every step of the way. We are always training with your favorite brands on their newest products to ensure that our knowledge is up to date. Joe is my name and tech support is my game! So let me and my team help you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Joe P., Senior Technical Support<\/span><\/p>\n<h2><a href=\"\/corporate\/about-us\/leadership\/\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'management team');\"><b>Management Team<\/b><\/a><\/h2>\n<p><span style=\"font-weight: 400;\"> I feel like everyone has at least one example in their mind of manager that just plain sucked (I know I do). From ego to anger we all have had that boss that made our jobs and lives difficult. A poor leader creates the foundation for a poor performing team.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-263013\" src=\"\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.16.31-PM.png\" alt=\"\" width=\"1288\" height=\"726\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.16.31-PM.png 1288w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.16.31-PM-150x85.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.16.31-PM-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.16.31-PM-768x433.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/Screen-Shot-2018-03-08-at-12.16.31-PM-1024x577.png 1024w\" sizes=\"auto, (max-width: 1288px) 100vw, 1288px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Here at VoIP Supply, we don&#8217;t have any room for managers that are &#8220;all hat and no cattle&#8221; (Note size of above hat and obvious lack of cows). They understand that talk can be cheap and real substance comes from actions. The management team here comes from a place of support, crystal-clear communication and genuine care about their teams and the company as a whole. But don&#8217;t take it from me, I will let them speak for themselves!<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-263023\" src=\"\/blog\/voip-insider\/files\/2018\/03\/management-team.jpg\" alt=\"\" width=\"1124\" height=\"728\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/management-team.jpg 1124w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/management-team-150x97.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/management-team-300x194.jpg 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/management-team-768x497.jpg 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/03\/management-team-1024x663.jpg 1024w\" sizes=\"auto, (max-width: 1124px) 100vw, 1124px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;VoIP Supply&#8217;s mission is to deliver complete VoIP solutions that hold superior value to a worldwide marketplace through remarkable customer experiences and long-lasting relationships with employees, customers, partners and our community. \u00a0As technologies have changed, we have helped millions of people communicate better and shaped the success of their businesses. Our core values and culture is the heart of our management approach, it reaches throughout the organization and enables us to be out in front in our marketplace.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Paula Griffo, CEO <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With all of this spirit and these amazing people behind <\/span><a href=\"\/\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'vs');\"><span style=\"font-weight: 400;\">VoIP Supply<\/span><\/a><span style=\"font-weight: 400;\">, it&#8217;s no wonder that we have achieved such a level of success. We have so much passion we can&#8217;t help but pass it along to our customers and their businesses. From clicking through our website, talking to our sales guys, working through problems and getting packages from our warehouse to your door, there is a personal VoIP Supply touch that takes place every step of the way. But hey, you don&#8217;t have to take my word for it\u2026 come experience VoIP Supply for yourself! <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is a wild, wild world out there on the web and there are loads of options for just about anything you need. From toys to TVs it\u2019s all fun and games but if there is something you should take seriously it&#8217;s the tools you need for your business to be successful. When purchasing things [&hellip;]<\/p>\n","protected":false},"author":273,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1221],"tags":[1205],"class_list":["post-262933","post","type-post","status-publish","format-standard","hentry","category-small-business-voip","tag-voip-supply"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/262933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/273"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=262933"}],"version-history":[{"count":9,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/262933\/revisions"}],"predecessor-version":[{"id":263103,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/262933\/revisions\/263103"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=262933"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=262933"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=262933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}