{"id":268913,"date":"2018-06-19T11:21:39","date_gmt":"2018-06-19T15:21:39","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=268913"},"modified":"2018-06-19T11:21:39","modified_gmt":"2018-06-19T15:21:39","slug":"voip-service-provider-provide-hardware-support","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/voip-service-provider-provide-hardware-support\/","title":{"rendered":"Does your VoIP Service Provider Provide Hardware Support?"},"content":{"rendered":"

When your VoIP phone doesn\u2019t work the way you expect it to work, nothing is more frustrating than getting a \u201cSorry, we don\u2019t support your hardware.\u201d message from customer service. If you\u2019ve had that same bad experience before – keep reading!\u00a0\"\"You are about to find out the reason and how to prevent that in the future.<\/span><\/p>\n

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What Does My VoIP Phone Have To Do With My Service Provider or IT Administrator?<\/b><\/h2>\n

\"\"Many customers come to VoIP Supply for <\/span>VoIP hardware support<\/span><\/a> and most of the time our first question is who is your VoIP service provider or IT administrator? You might be wondering, what does my VoIP hardware have to do with the service provider? <\/span><\/p>\n

Your VoIP phones functionality depends on how they were programmed and configured by your provider or IT administrator. So the best way to solve your phone issues is to first contact your service provider. Wait a minute…but does my service provider support my VoIP hardware? <\/span><\/p>\n

Does your VoIP Service Provider Provide Hardware Support?<\/b><\/h2>\n

The bad news is, if your VoIP hardware is not from your <\/span>VoIP service provider<\/span><\/a>, they may not support your hardware. That\u2019s where the problem becomes more complicated and difficult to deal with. So how to do you avoid getting caught in this type of predicament? There are a couple of things you can do.:<\/span><\/p>\n