{"id":279863,"date":"2018-12-10T15:31:14","date_gmt":"2018-12-10T20:31:14","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=279863"},"modified":"2018-12-10T15:31:14","modified_gmt":"2018-12-10T20:31:14","slug":"vtech-vsp600-how-to-make-a-new-call-while-on-hold","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/vtech-vsp600-how-to-make-a-new-call-while-on-hold\/","title":{"rendered":"VTech VSP600: How to Make a New Call While on Hold"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Your phone is ringing and it might be a very important call that you don\u2019t want to miss. What if you are on a call with someone else? What can be done other than cutting off the current call and pick up the other one? <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-279873\" src=\"\/blog\/voip-insider\/files\/2018\/12\/how-to-vsp600.png\" alt=\"\" width=\"1024\" height=\"512\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/how-to-vsp600.png 1024w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/how-to-vsp600-150x75.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/how-to-vsp600-300x150.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/how-to-vsp600-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you are using VTech\u2019s VSP600 IP phones, it\u2019s not a problem at all! Today we are going to learn how to place a call on hold, switch calls, or even make a new call while on hold. Let\u2019s get to it!<\/span><\/p>\n<h2><b>How to Place a Call on Hold and Resume on The VSP600<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">First of all, how do you place a call on hold on the VSP600? <a href=\"\/vtech-eristerminal-vsp600\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'vsp600');\">The VSP600 handset<\/a> actually does the job for you. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"\/vtech-eristerminal-vsp600\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'vsp600');\">The VSP600 Handset<\/a> puts calls on hold automatically when you answer another call, transfer a call, or create a conference. But if you simply just want to put a call on hold for any reason, you can do this manually by pressing \u201c<\/span><b>HOLD<\/b><span style=\"font-weight: 400;\">\u201d. (Note that you can\u2019t put an internal call on hold.) When you are ready to take off the hold, just press <\/span><b>\u201cRESUME<\/b><span style=\"font-weight: 400;\">\u201d from your On Hold screen.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-279893\" src=\"\/blog\/voip-insider\/files\/2018\/12\/vsp1.jpg\" alt=\"\" width=\"540\" height=\"222\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp1.jpg 540w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp1-150x62.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp1-300x123.jpg 300w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/p>\n<h2><b>How to Make a New Call While On Hold<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you have a call on hold, press the \u201c<\/span><b>MENU<\/b><span style=\"font-weight: 400;\">\u201d key<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">With New Call highlighted, press \u201c<\/span><b>ENTER<\/b><span style=\"font-weight: 400;\">\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter the number you want to dial<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-279903\" src=\"\/blog\/voip-insider\/files\/2018\/12\/vsp2.jpg\" alt=\"\" width=\"521\" height=\"195\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp2.jpg 521w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp2-150x56.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp2-300x112.jpg 300w\" sizes=\"auto, (max-width: 521px) 100vw, 521px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you need to switch between two active calls, simply press \u201cNEXT\u201d on your screen.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-279913\" src=\"\/blog\/voip-insider\/files\/2018\/12\/vsp3.jpg\" alt=\"\" width=\"514\" height=\"181\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp3.jpg 514w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp3-150x53.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2018\/12\/vsp3-300x106.jpg 300w\" sizes=\"auto, (max-width: 514px) 100vw, 514px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Very easy, right? If you have more questions about how to use the VSP600 handsets, <\/span><a href=\"https:\/\/cdn-media.vtechphones.com\/media\/p\/document2\/products\/%7B742B259F-3DAA-4F18-A093-CC6C8B0BB0F0%7D\/VTech_VSP600_VSP601_User_Guide_11142014.pdf\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'user manual');\"><span style=\"font-weight: 400;\">check out the user manual here<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"\/getsupport\"onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'support ticket');\"><span style=\"font-weight: 400;\">submit a ticket here for our tech support<\/span><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-b9449fd6-b434-41b9-a83e-1e8fda8bbcfd\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-b9449fd6-b434-41b9-a83e-1e8fda8bbcfd\" class=\"hs-cta-node hs-cta-b9449fd6-b434-41b9-a83e-1e8fda8bbcfd\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/464097\/b9449fd6-b434-41b9-a83e-1e8fda8bbcfd\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'cta');\"><img decoding=\"async\" id=\"hs-cta-img-b9449fd6-b434-41b9-a83e-1e8fda8bbcfd\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/464097\/b9449fd6-b434-41b9-a83e-1e8fda8bbcfd.png\" alt=\"Learn more about VSP600\" \/><\/a><\/span><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your phone is ringing and it might be a very important call that you don\u2019t want to miss. What if you are on a call with someone else? What can be done other than cutting off the current call and pick up the other one? If you are using VTech\u2019s VSP600 IP phones, it\u2019s not [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1573,1221],"tags":[6493,6113,5743],"class_list":["post-279863","post","type-post","status-publish","format-standard","hentry","category-q-a","category-small-business-voip","tag-qa","tag-voip-hardware","tag-voip-phones"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/279863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=279863"}],"version-history":[{"count":3,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/279863\/revisions"}],"predecessor-version":[{"id":279933,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/279863\/revisions\/279933"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=279863"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=279863"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=279863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}