{"id":293343,"date":"2019-08-30T12:52:07","date_gmt":"2019-08-30T16:52:07","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=293343"},"modified":"2019-08-30T12:52:28","modified_gmt":"2019-08-30T16:52:28","slug":"the-jabra-pro-920-wireless-headset-how-to-set-up-remote-call-control","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/the-jabra-pro-920-wireless-headset-how-to-set-up-remote-call-control\/","title":{"rendered":"The Jabra Pro 920 Wireless Headset: How to Set Up Remote Call Control"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Whether you are a sales rep, a call center agent, or a customer service associate, you\u2019ll love Jabra\u2019s remote call control feature! It gives you true wireless communication experience by allowing you to answer and\/or end a call on your desk phone. Today we are going to show you how to set up this cool feature on <\/span><a href=\"\/jabra-pro-920\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'pro920');\"><span style=\"font-weight: 400;\">Jabra\u2019s Pro 920 wireless headset<\/span><\/a><span style=\"font-weight: 400;\">. Don\u2019t miss it!<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-293353\" src=\"\/blog\/voip-insider\/files\/2019\/08\/how-to-1.png\" alt=\"\" width=\"1024\" height=\"512\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/how-to-1.png 1024w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/how-to-1-150x75.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/how-to-1-300x150.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/how-to-1-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<h2><b>How to Set up Remote Call Control on Jabra\u2019s Pro920 Wireless Headset<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In order to enable the remote call control feature on <\/span><a href=\"\/jabra-pro-920\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'pro920');\"><span style=\"font-weight: 400;\">Jabra\u2019s Pro 920<\/span><\/a><span style=\"font-weight: 400;\">, your desk phone needs to have an electronic hookswitch (EHS) or a remote handset lifter (RHL) installed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Setting up remote call control on <\/span><a href=\"\/jabra-pro-920\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'pro920');\"><span style=\"font-weight: 400;\">Jabra\u2019s Pro 920 wireless headsets<\/span><\/a><span style=\"font-weight: 400;\"> is fairly simple! Let\u2019s get started:<\/span><\/p>\n<p><b>Step 1: <\/b><span style=\"font-weight: 400;\">Simultaneously press and hold both handset volume buttons until the voice prompt says \u201cSetup\u201d and then release the button.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-293363\" src=\"\/blog\/voip-insider\/files\/2019\/08\/image1.jpg\" alt=\"\" width=\"455\" height=\"161\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/image1.jpg 455w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/image1-150x53.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/image1-300x106.jpg 300w\" sizes=\"auto, (max-width: 455px) 100vw, 455px\" \/><\/span><\/p>\n<p><b>Step 2: <\/b><span style=\"font-weight: 400;\">Now you need to use the headset buttons to cycle through the settings and values you desire. For the remote call control setting, you\u2019ll need to see 4 times of flash and select the connection mode you need accordingly. See the chart below for the base lights indicator guide:<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-293373\" src=\"\/blog\/voip-insider\/files\/2019\/08\/image2.jpg\" alt=\"\" width=\"688\" height=\"529\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/image2.jpg 688w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/image2-150x115.jpg 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2019\/08\/image2-300x231.jpg 300w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Did you set up the remote call control on <\/span><a href=\"\/jabra-pro-920\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'pro920');\"><span style=\"font-weight: 400;\">your Pro 920<\/span><\/a><span style=\"font-weight: 400;\"> successfully? <\/span><a href=\"\/downloads\/dl\/file\/id\/9131\/jabra_pro_920_user_manual.pdf\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'pdf');\"><span style=\"font-weight: 400;\">Read the manual here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about how to set up other features!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jabra offers many <\/span><a href=\"\/manufacturer\/jabra\/wireless-headsets\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'wireless headsets');\"><span style=\"font-weight: 400;\">wireless handset options with advanced features<\/span><\/a><span style=\"font-weight: 400;\"> that will help you improve work efficiency, be sure to check them out! Or simply give our VoIP experts a call at 1-800-398-8647 today, we will be happy to help you find the right headset you need!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you are a sales rep, a call center agent, or a customer service associate, you\u2019ll love Jabra\u2019s remote call control feature! It gives you true wireless communication experience by allowing you to answer and\/or end a call on your desk phone. Today we are going to show you how to set up this cool [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1573,1221,1225],"tags":[1144,5613],"class_list":["post-293343","post","type-post","status-publish","format-standard","hentry","category-q-a","category-small-business-voip","category-voip-hardware","tag-jabra","tag-wireless-headsets"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/293343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=293343"}],"version-history":[{"count":1,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/293343\/revisions"}],"predecessor-version":[{"id":293383,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/293343\/revisions\/293383"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=293343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=293343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=293343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}