{"id":299013,"date":"2020-02-20T14:19:10","date_gmt":"2020-02-20T19:19:10","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=299013"},"modified":"2020-02-20T14:19:11","modified_gmt":"2020-02-20T19:19:11","slug":"solved-fanvil-x6-ip-phone-failed-to-transfer-calls-via-pbxs","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/solved-fanvil-x6-ip-phone-failed-to-transfer-calls-via-pbxs\/","title":{"rendered":"[Solved] Fanvil X6 IP Phone Failed to Transfer Calls via PBXs"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/02\/q-update-1024x512.png\" alt=\"\" class=\"wp-image-299063\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/02\/q-update.png 1024w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/02\/q-update-150x75.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/02\/q-update-300x150.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/02\/q-update-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Our tech support team at VoIP Supply offers great <a href=\"http:\/\/www.voipsupply.com\/services\">pre- and post-sales support<\/a> plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.&nbsp;<\/p>\n\n\n\n<p>In previous Mom\u2019s calling Q&amp;A series, we have discussed: <a href=\"\/blog\/voip-insider\/how-to-find-a-missing-vvx-d230-wireless-handset\/\">How do you find your missing VVX D230<\/a>. Today, we have more new questions and answers from VoIP users just like you.\u00a0\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Fanvil X6 IP Phone Failed to Transfer Calls<\/h2>\n\n\n\n<p>Q: My Fanvil X6 IP phone has been having issues transferring calls via my PBX, how do I fix this?<\/p>\n\n\n\n<p>A: The issue could be caused by PBX failure. Fanvil&#8217;s X6 IP phone SDP (Session Description Protocol) owns the video function and your PBX might not support its video capability, unfortunately. This will cause rejection to holds and\/or transfers. <\/p>\n\n\n\n<p>You will need to change your X6 IP phone video function to &#8220;Diable&#8221; to avoid the PBX failure. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>STAY TUNED<\/strong><\/h2>\n\n\n\n<p>Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a <a href=\"https:\/\/www.voipsupply.com\/getsupport\">technical support ticket<\/a> or contact our VoIP experts today at (866) 582-8591&nbsp;<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.&nbsp; In previous Mom\u2019s calling Q&amp;A series, we have discussed: How do you find your missing VVX [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6693,1573,1221],"tags":[12963,6493],"class_list":["post-299013","post","type-post","status-publish","format-standard","hentry","category-basic-voip-how-tos","category-q-a","category-small-business-voip","tag-fanvil","tag-qa"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/299013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=299013"}],"version-history":[{"count":4,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/299013\/revisions"}],"predecessor-version":[{"id":299073,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/299013\/revisions\/299073"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=299013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=299013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=299013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}