{"id":301363,"date":"2020-04-14T14:01:15","date_gmt":"2020-04-14T18:01:15","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=301363"},"modified":"2020-04-15T10:49:18","modified_gmt":"2020-04-15T14:49:18","slug":"why-is-my-obihai-ata-locked-out-how-do-i-unlock-it","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/why-is-my-obihai-ata-locked-out-how-do-i-unlock-it\/","title":{"rendered":"Why Is My ObiHai ATA Locked Out? How Do I Unlock It?"},"content":{"rendered":"\n<center><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-fc84ac78-0f59-4743-b675-caa50770ca4b\"><span class=\"hs-cta-node hs-cta-fc84ac78-0f59-4743-b675-caa50770ca4b\" id=\"hs-cta-fc84ac78-0f59-4743-b675-caa50770ca4b\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/464097\/fc84ac78-0f59-4743-b675-caa50770ca4b\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-fc84ac78-0f59-4743-b675-caa50770ca4b\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/464097\/fc84ac78-0f59-4743-b675-caa50770ca4b.png\" alt=\"Learn More about Poly Obihai ATA\"><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(464097, 'fc84ac78-0f59-4743-b675-caa50770ca4b', {}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/center>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/04\/poly-1024x512.png\" alt=\"\" class=\"wp-image-301383\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/04\/poly.png 1024w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/04\/poly-150x75.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/04\/poly-300x150.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2020\/04\/poly-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Is your Poly ObiHai VoIP adapter locked out? What can be done to fix this? Our team is here to answer your questions!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Unlock Poly\u2019s Obihai VoIP Adapter (ATA) &amp; VVX Media Phones<\/strong><\/h2>\n\n\n\n<p><a href=\"\/manufacturer\/polycom\/polycom-adapters\">Any Poly Obihai VoIP Adapter (ATA)<\/a> with firmware version 3.1-3.3 is considered &#8220;locked out&#8221; until the user creates an account at Obitalk.com first.&nbsp;<\/p>\n\n\n\n<p>Once the ATA is unlocked, then you will be able to add other VoIP service providers to the device through the Obitalk portal\/WebUI of the device.&nbsp;<\/p>\n\n\n\n<p>The older ObiHai (grey\/blue box) firmware 2.2+ without Poly logo will work out of box. The Poly\/Obihai Black box will determine what firmware is loaded.&nbsp;<\/p>\n\n\n\n<p>Did this article answer your questions? If you have more questions, feel free to contact our VoIP experts at 1-800-398-8647 or submit a technical support ticket here: <a href=\"\/getsupport\">https:\/\/www.voipsupply.com\/getsupport<\/a><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your Poly ObiHai VoIP adapter locked out? What can be done to fix this? Our team is here to answer your questions! How to Unlock Poly\u2019s Obihai VoIP Adapter (ATA) &amp; VVX Media Phones Any Poly Obihai VoIP Adapter (ATA) with firmware version 3.1-3.3 is considered &#8220;locked out&#8221; until the user creates an account [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1030,1573,1224],"tags":[1164,5743],"class_list":["post-301363","post","type-post","status-publish","format-standard","hentry","category-how-to-installations","category-q-a","category-voip-phone","tag-polycom","tag-voip-phones"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/301363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=301363"}],"version-history":[{"count":3,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/301363\/revisions"}],"predecessor-version":[{"id":301403,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/301363\/revisions\/301403"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=301363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=301363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=301363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}