{"id":306982,"date":"2021-08-19T16:20:00","date_gmt":"2021-08-19T20:20:00","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=306982"},"modified":"2021-08-19T16:40:07","modified_gmt":"2021-08-19T20:40:07","slug":"how-to-troubleshoot-jabras-panacast-when-the-video-image-doesnt-show","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/how-to-troubleshoot-jabras-panacast-when-the-video-image-doesnt-show\/","title":{"rendered":"How to Troubleshoot Jabra\u2019s PanaCast When the Video Image Doesn&#8217;t Show"},"content":{"rendered":"\n<p>Nothing is more frustrating when your web camera is not working properly! When that happens, here are a few things you can try:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5-1024x576.png\" alt=\"\" class=\"wp-image-306990\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5-1024x576.png 1024w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5-150x84.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5-768x432.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5-1536x864.png 1536w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2021\/08\/Twitter-Posts-October-2020-4-5.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\"><li>Have you selected the Jabra PanaCast as the default video device in your video conferencing application?<\/li><li>If you are using a Windows OS computer, is your camera being detected under Imaging Devices or Camera in the Device Manager?<\/li><li>Can the problem be a bad cable?&nbsp;<ul><li>You should use the included 1m\/3ft cable or the optional Jabra 1.8m\/5.9ft cable.<\/li><li>You can try another original Jabra PanaCast cable with a working camera to rule out the cable issue.<\/li><\/ul><\/li><li>Are you using a USB extender cable or USB hub solution?&nbsp;<ul><li><a href=\"https:\/\/www.jabra.com\/supportpages\/jabra-panacast#\/TECH#8100-119\">Click here<\/a> to check if your cable is from Jabra\u2019s approved list of extender cable and USB hub solutions.<\/li><\/ul><\/li><li>Does your PanaCast camera have the latest firmware?&nbsp;<ul><li>You can use Jabra Direct to check for updates and install the latest firmware.&nbsp;<\/li><li>Using the latest firmware will avoid issues.&nbsp;<\/li><\/ul><\/li><\/ol>\n\n\n\n<p>Before you leave, be sure to check out Jabra\u2019s newest members of the PanaCast family: the <a href=\"https:\/\/www.voipsupply.com\/jabra-panacast-20-personal-video-conferencing-camera\">PanaCast 20<\/a> and <a href=\"https:\/\/www.voipsupply.com\/jabra-panacast-50-video-bar-in-grey-8201-232\">Pancast 50<\/a>! These secure and portable web cameras are designed to advance video collaboration by offering video that surpasses the standards.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nothing is more frustrating when your web camera is not working properly! When that happens, here are a few things you can try: Have you selected the Jabra PanaCast as the default video device in your video conferencing application? If you are using a Windows OS computer, is your camera being detected under Imaging Devices [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1030,1573],"tags":[1144,5033],"class_list":["post-306982","post","type-post","status-publish","format-standard","hentry","category-how-to-installations","category-q-a","tag-jabra","tag-video-conferencing-webcams"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/306982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=306982"}],"version-history":[{"count":3,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/306982\/revisions"}],"predecessor-version":[{"id":306994,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/306982\/revisions\/306994"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=306982"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=306982"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=306982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}