{"id":307534,"date":"2022-01-11T14:01:49","date_gmt":"2022-01-11T19:01:49","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=307534"},"modified":"2022-01-11T14:01:50","modified_gmt":"2022-01-11T19:01:50","slug":"qa-the-callers-cant-hear-me-through-my-poly-blackwire-3220-headset-what-can-i-do","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/qa-the-callers-cant-hear-me-through-my-poly-blackwire-3220-headset-what-can-i-do\/","title":{"rendered":"Q&#038;A: The callers can\u2019t hear me through my Poly Blackwire 3220 headset. What can I do?"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5-1024x576.png\" alt=\"\" class=\"wp-image-307538\" srcset=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5-1024x576.png 1024w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5-300x169.png 300w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5-150x84.png 150w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5-768x432.png 768w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5-1536x864.png 1536w, https:\/\/www.voipsupply.com\/blog\/voip-insider\/files\/2022\/01\/Twitter-Posts-October-2020-5-copy-5.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Is your <a href=\"https:\/\/www.voipsupply.com\/manufacturer\/plantronics\">Poly headset<\/a> not working properly? Sometimes it can be an easy fix! If you are having trouble hearing each other through the headset during a call, here are a few things you can try:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Troubleshooting Poly\u2019s Blackwire 3220 Headsets<\/strong><\/h2>\n\n\n\n<p>If you can\u2019t hear the caller:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Listening volume is too low. Press the volume up button on the headset. and\/or ensure that the volume setting on your computer is set accurately.&nbsp;<\/li><li>The analog headset is not set as the default audio device. Use the audio settings in your sound control panel\/preferences to select your headset as the default audio device.<\/li><\/ul>\n\n\n\n<p>If your caller can&#8217;t hear you:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Headset is muted. Slide the mute button up to unmute the microphone.&nbsp;<\/li><li>Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.&nbsp;<\/li><li>The analog headset is not set as the default Voice device. Use the audio settings in your sound control panel\/preferences to change the input device.<\/li><\/ul>\n\n\n\n<p>Visit our website to learn about <a href=\"https:\/\/www.voipsupply.com\/manufacturer\/plantronics\">Poly\u2019s headsets<\/a> or simply give us a call at 1-800-398-8647!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your Poly headset not working properly? Sometimes it can be an easy fix! If you are having trouble hearing each other through the headset during a call, here are a few things you can try: Troubleshooting Poly\u2019s Blackwire 3220 Headsets If you can\u2019t hear the caller: Listening volume is too low. Press the volume [&hellip;]<\/p>\n","protected":false},"author":123,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1573,1221],"tags":[6763,5483],"class_list":["post-307534","post","type-post","status-publish","format-standard","hentry","category-q-a","category-small-business-voip","tag-headsets","tag-usb-headsets"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/307534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=307534"}],"version-history":[{"count":1,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/307534\/revisions"}],"predecessor-version":[{"id":307540,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/307534\/revisions\/307540"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=307534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=307534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=307534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}