{"id":311629,"date":"2026-06-09T09:43:09","date_gmt":"2026-06-09T13:43:09","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/?p=311629"},"modified":"2026-06-09T09:57:25","modified_gmt":"2026-06-09T13:57:25","slug":"xorcom-ai-voice-agents-completepbx","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/xorcom-ai-voice-agents-completepbx\/","title":{"rendered":"Watch Now: How Xorcom&#8217;s AI Voice Agents Work Inside CompletePBX"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Xorcom AI Voice Agents: Smarter Call Handling Built Into CompletePBX\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/dh65zqdH2bo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-fb7b042c542112f15fb4f823a86cbafc\" style=\"font-size:16px\">When was the last time calling a business actually went well? You dial in, fight through a menu, wait in a queue, and finally reach someone who has to transfer you anyway. For two decades, that experience pushed people away from the phone and toward apps, websites, and chatbots. Xorcom AI voice agents are built to change that.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-fd6a35630cc14218e6814916944bc72f\" style=\"font-size:16px\">In our latest webinar, VoIP Supply&#8217;s Brian Hyrek sat down with Eran Gal of <a href=\"https:\/\/www.voipsupply.com\/manufacturer\/xorcom\">Xorcom<\/a> to look at how these <a href=\"https:\/\/www.voipsupply.com\/xorcom-completepbx-ai-virtual-agents\">AI voice agents <\/a>\u2014 built directly into the CompletePBX platform \u2014 are making voice worth picking up again.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-6ff63ea1983abc11fec2a5d6b7413276\" style=\"color:#f47637;font-size:24px\">Why Voice Is Coming Back<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-70f07b46cf73d0f71c868444a3044d4f\" style=\"font-size:16px\">Eran&#8217;s case is simple: talking is the most natural way people communicate, but voice service has historically been a bad experience \u2014 clunky IVRs, long holds, and reaching the least-skilled agent first. AI changes the economics. A well-built voice agent answers instantly, around the clock, with the knowledge of your most experienced rep \u2014 and it lowers cost instead of raising it.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-f22505b16e53f94c57fcf63c387eef9e\" style=\"color:#f47637;font-size:24px\">The Three Types of Xorcom AI Voice Agents<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-2c5a9c6058f7f0d2efd8f4fbb02711c3\" style=\"font-size:18px\"><a href=\"https:\/\/www.voipsupply.com\/manufacturer\/xorcom\">Xorcom<\/a> gives you three agent types you can mix and match:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-fa399ddac78b6626e8c4391cd60354a0\" style=\"font-size:16px\"><strong>Receptionist agent<\/strong> \u2014 understands what the caller needs and routes them to the right person, queue, or agent. Because it lives inside the PBX, it already knows your extensions, departments, and who handles what.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-5eb97c87320b562f14048ba40a717008\" style=\"font-size:16px\"><strong>Informative agent<\/strong> \u2014 answers questions from a knowledge base you control, from store hours to complex technical or policy questions.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-74b18f4e145712a648ef47c5d1ad4266\" style=\"font-size:16px\"><strong>Custom agent<\/strong> \u2014 connects to your CRM, ERP, or any system with an API. In the webinar, Eran walks through real examples, including secure caller authentication and a pizza chain taking full orders by phone.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-text-color has-link-color wp-elements-e533579af17822dc80beb5ef11280dcc\" style=\"color:#f47637;font-size:24px\">How It Works<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-f43088ce006b588352a8a2b1f14ff8cc\" style=\"font-size:16px\">Because the <a href=\"https:\/\/www.voipsupply.com\/xorcom-completepbx-ai-virtual-agents\">agents<\/a> are native to CompletePBX, every AI call behaves like any other call on the system \u2014 recordings, transcripts, summaries, and sentiment all land in the same place as your human calls. There&#8217;s no third-party account to manage, and billing is pay-per-use by the minute, so you can advertise 24\/7 service and only pay for the calls you actually take. Existing <a href=\"https:\/\/xorcom.com\/\">Xorcom<\/a> customers can switch it on with a license and a quick setup, and it can even connect to an existing PBX over a SIP trunk.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e844e8f7b70c362773371190ca74847b\" style=\"font-size:18px\"><a href=\"https:\/\/www.voipsupply.com\/xorcom-completepbx-ai-virtual-agents\">AI voice<\/a> is early, but it&#8217;s moving fast \u2014 and Xorcom AI voice agents are one of the clearest examples of AI already paying off in real deployments. If you&#8217;re an MSP, reseller, or IT team thinking about where this fits, the full webinar is worth the watch.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:20px\"><a class=\"wp-block-button__link has-luminous-vivid-orange-background-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/www.voipsupply.com\/xorcom-completepbx-ai-virtual-agents\" style=\"border-radius:100px\"><strong><mark style=\"background-color:#ff6900\" class=\"has-inline-color has-white-color\">Shop Xorcom&#8217;s CompletePBX AI Virtual Agent Here<\/mark><\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-fd8e3bbbe80b9f561e25cb0ac2bb6186\" style=\"font-size:18px\"><strong>If you have questions or comments, leave them below, chat with one of our VoIP experts at <a href=\"http:\/\/www.voipsupply.com\">www.voipsupply.com<\/a>, or call us at 1-800-398-8647.<\/strong><\/p>\n\n\n<ul class=\"wp-block-latest-posts__list wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/xorcom-ai-voice-agents-completepbx\/\">Watch Now: How Xorcom&#8217;s AI Voice Agents Work Inside CompletePBX<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/why-more-providers-are-turning-to-voip-supply-for-fulfillment-provisioning\/\">Why More Providers Are Turning to VoIP Supply for Fulfillment &amp; Provisioning<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/combined-strength-uc-solutions-for-easy-selling-webinar-may-2025\/\">Combined Strength: UC Solutions for Easy Selling | Webinar May 2025<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/did-you-know-emergency-communication-with-voip-is-revolutionizing-public-safety\/\">Did You Know: Emergency Communication with VoIP Is Revolutionizing Public Safety?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/www.voipsupply.com\/blog\/voip-insider\/watch-now-2025-may-voip-news-update\/\">Watch Now: 2025 May VoIP News Update<\/a><\/li>\n<\/ul>\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When was the last time calling a business actually went well? You dial in, fight through a menu, wait in a queue, and finally reach someone who has to transfer you anyway. For two decades, that experience pushed people away from the phone and toward apps, websites, and chatbots. Xorcom AI voice agents are built [&hellip;]<\/p>\n","protected":false},"author":323,"featured_media":311639,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17555,1028,1055,1223,17557,17187],"tags":[],"class_list":["post-311629","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-first-looks","category-voip-software","category-voip-systems","category-webinar","category-you-tube"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/311629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/323"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=311629"}],"version-history":[{"count":22,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/311629\/revisions"}],"predecessor-version":[{"id":311687,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/311629\/revisions\/311687"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media\/311639"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=311629"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=311629"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=311629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}