{"id":324,"date":"2008-05-06T11:51:49","date_gmt":"2008-05-06T15:51:49","guid":{"rendered":"http:\/\/blog.voipsupply.com\/marketing\/twitter-tools-helping-voip-supply-connect-and-converse-with-customers\/"},"modified":"2016-06-28T09:06:43","modified_gmt":"2016-06-28T13:06:43","slug":"twitter-tools-helping-voip-supply-connect-and-converse-with-customers","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/twitter-tools-helping-voip-supply-connect-and-converse-with-customers\/","title":{"rendered":"Twitter Tools; Helping VoIP Supply Connect and Converse With Customers"},"content":{"rendered":"<p>Like many companies, VoIP Supply has become increasingly aware of the benefits of using Twitter as a means to engage, communicate and assist with our customers and those utilizing VoIP technology. As with any new communications channels, there are hurdles and drawbacks to using it, however thanks to Twitters API, a variety of third party tools are springing up to help companies like VoIP Supply better utilize and manage the conversations taking place on Twitter.<\/p>\n<p>This morning, I ran across a <a href=\"http:\/\/www.toprankblog.com\/2008\/05\/five-new-twitter-tools-you-should-know\/\">post<\/a> by <a href=\"https:\/\/twitter.com\/leeodden\">Lee Odden<\/a> over at the Online Marketing Blog.  He explains several tools that are helpful for expanding your Twitter usage.  While I didn\u2019t explore all of the tools, I found my favorites to be <b>Who Should I Follow<\/b> and <b>Summize<\/b>.<\/p>\n<p>Who Should I Follow allows you to enter your Twitter name and with a simple click a list of relevant Twitterers are revealed that may match with your interests and industry.  Summize is a Twitter-type search engine which allows a user to type in any word or topic.  The results include pieces of conversations relevant to your topic.<\/p>\n<p>For example, I typed in \u2018VoIP.\u2019  Here are some of my results\u2026<\/p>\n<p><a title=\"Summize results\" href=\"\/blog\/voip-insider\/files\/2008\/05\/summize1.jpg\"><img decoding=\"async\" src=\"\/blog\/voip-insider\/files\/2008\/05\/summize1.jpg\" alt=\"Summize results\" \/><\/a><\/p>\n<p>Thanks to Lee again for passing on this information.  It\u2019s definitely going to help lots of businesses and further connect our industry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Like many companies, VoIP Supply has become increasingly aware of the benefits of using Twitter as a means to engage, communicate and assist with our customers and those utilizing VoIP technology. As with any new communications channels, there are hurdles and drawbacks to using it, however thanks to Twitters API, a variety of third party [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1026],"tags":[],"class_list":["post-324","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=324"}],"version-history":[{"count":4,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/324\/revisions"}],"predecessor-version":[{"id":190403,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/324\/revisions\/190403"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}