{"id":35122,"date":"2011-07-29T17:12:25","date_gmt":"2011-07-29T21:12:25","guid":{"rendered":"http:\/\/blog.voipsupply.com\/?p=35122"},"modified":"2016-06-21T14:21:16","modified_gmt":"2016-06-21T14:21:16","slug":"cut-throat-customer-service-solutions-from-3cx","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/cut-throat-customer-service-solutions-from-3cx\/","title":{"rendered":"Cut Throat Customer Service Solutions from 3CX"},"content":{"rendered":"

3CX, developer of aggressively priced proprietary PBX replacements,\u00a0is now offereing the 3CX\u00a0Call Center Edition<\/a> for professional call center installations.<\/p>\n

Real-Time Reporting & Queue Statistics<\/h2>\n

The 3CX Call Center Edition is a software-based IP PBX Phone system<\/a>\u00a0 that adds advanced real-time reporting, queue statistics and other features you’d expect from a call center offering.<\/p>\n

3CX Call Center Edition’s biggest advantage is\u00a0that no complicated hardware set-up is required.<\/p>\n

Additionally, the Call Center module is simply a license key upgrade to your existing 3CX Phone System.\u00a0 So, if you’re already running a 3CX Phone System, you just need to purchase the 3CX Call Center Edition Upgrade Module<\/a>.<\/p>\n

Tailored for SMB’s<\/h2>\n

Improving\u00a0customer service response is crucial for any business.\u00a0 With 3CX Call Center Edition you’ll gain\u00a0a faster, more powerful, and more affordable\u00a0method for managing phone communications.<\/p>\n

Nick Galea, 3CX CEO, explains<\/a>:<\/p>\n

\u201cCustomer service is key in today\u2019s cut throat market. The 3CX Call Center Module allows small and medium businesses to deliver superior customer service without having to buy an expensive enterprise call center. Previous to the 3CX Phone System, adding much needed call center features to your phone system was prohibitive.”<\/p><\/blockquote>\n

Ensure Customer Service<\/h2>\n

Don’t lose calls or keep your customers waiting.\u00a0 With 3CX Call Center Edition you’ll\u00a0gain advanced enterprise level features in a simple software-based package at SMB prices.\u00a0 3CX does the heavy lifting to better manage agents and customers making it possible for you to increase employee productivity and sales.<\/p>\n

For more information,\u00a0watch the 3CX Call Center Module Video<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

3CX, developer of aggressively priced proprietary PBX replacements,\u00a0is now offereing the 3CX\u00a0Call Center Edition for professional call center installations. Real-Time Reporting & Queue Statistics The 3CX Call Center Edition is a software-based IP PBX Phone system\u00a0 that adds advanced real-time reporting, queue statistics and other features you’d expect from a call center offering. 3CX Call […]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1221,1055,1223],"tags":[],"class_list":["post-35122","post","type-post","status-publish","format-standard","hentry","category-small-business-voip","category-voip-software","category-voip-systems"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/35122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=35122"}],"version-history":[{"count":3,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/35122\/revisions"}],"predecessor-version":[{"id":186293,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/35122\/revisions\/186293"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=35122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=35122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=35122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}