{"id":41853,"date":"2012-01-24T18:27:25","date_gmt":"2012-01-24T22:27:25","guid":{"rendered":"https:\/\/www.voipsupply.com\/blog\/?p=41853"},"modified":"2016-06-06T19:18:43","modified_gmt":"2016-06-06T19:18:43","slug":"customers-left-unsatisfied-by-voip-supply","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/customers-left-unsatisfied-by-voip-supply\/","title":{"rendered":"Customers Left Unsatisfied by VoIP Supply"},"content":{"rendered":"<p>The effort we put in to forming a <a title=\"What My Customers Want\" href=\"\/blog\/voip-insider\/what-my-customers-want\/\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'great customer experience');\">great customer experience<\/a> made it unfortunate to learn that, yes, there are customers left unsatisfied by VoIP Supply; three percent of them.<\/p>\n<p>Results showed that <em>97% of our customers are likely or very likely to buy from VoIP Supply\u00a0again<\/em>.<\/p>\n<p>We&#8217;re very happy to share that\u00a0a recent\u00a0customer experience survey\u00a0revealed extraordinary customer loyalty due to VoIP Supply&#8217;s:<\/p>\n<ul>\n<li>Product Availability<\/li>\n<li>Price<\/li>\n<li>Expertise<\/li>\n<\/ul>\n<h2>VoIP Supply&#8217;s Survey Says&#8230;<\/h2>\n<p>In December 2011 VoIP Supply conducted a customer satisfaction survey of more than 500 of\u00a0our customers.\u00a0\u00a0From the results of that survey\u00a0we were\u00a0flattered to learn of a fantastic amount of appreciation that\u00a0our customers have for our efforts.<\/p>\n<p><strong>The Numbers:<\/strong><\/p>\n<ul>\n<li><strong>98 Percent<\/strong>:\u00a0\u00a0The number of customers\u00a0likely or very likely to recommend VoIP Supply to colleagues or other businesses.<\/li>\n<li><strong>97 Percent:\u00a0<\/strong>The\u00a0number likely or very likely to purchase from VoIP Supply again.<\/li>\n<li><strong>87 Percent:\u00a0<\/strong>\u00a087% of customers report an exceptional or above average experience with VoIP Supply.<\/li>\n<li><strong>Half:\u00a0 <\/strong>Half of the customers consider VoIP Supply literally the best in the industry.<\/li>\n<\/ul>\n<p>How did VoIP Supply garner such astonishing customer loyalty?\u00a0\u00a0Survey respondents cited a number of reasons, chief among them\u00a0include product availability (81%),\u00a0price (76%), and more than half\u00a0value our customer service and expertise.<\/p>\n<p>&#8220;Our number one goal at VoIP Supply is to provide outstanding service to all of our customers throughout their experience,&#8221; said <a title=\"Benjamin Sayers\" href=\"http:\/\/benjaminsayers.com\/\">Benjamin P. Sayers<\/a>, President and CEO of VoIP Supply. &#8220;I am really pleased at the strong degree of satisfaction our customers have for all we do. We will continue to strive to always exceed their expectations.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The effort we put in to forming a great customer experience made it unfortunate to learn that, yes, there are customers left unsatisfied by VoIP Supply; three percent of them. Results showed that 97% of our customers are likely or very likely to buy from VoIP Supply\u00a0again. We&#8217;re very happy to share that\u00a0a recent\u00a0customer experience [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1026],"tags":[],"class_list":["post-41853","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/41853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=41853"}],"version-history":[{"count":2,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/41853\/revisions"}],"predecessor-version":[{"id":177453,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/41853\/revisions\/177453"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=41853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=41853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=41853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}