{"id":522,"date":"2008-05-28T10:18:58","date_gmt":"2008-05-28T14:18:58","guid":{"rendered":"http:\/\/blog.voipsupply.com\/?p=522"},"modified":"2016-01-28T15:44:11","modified_gmt":"2016-01-28T15:44:11","slug":"whats-your-number-one-consideration-when-purchasing-voip-equipment","status":"publish","type":"post","link":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/whats-your-number-one-consideration-when-purchasing-voip-equipment\/","title":{"rendered":"What\u2019s Your Number One Consideration When Purchasing VOIP Equipment?"},"content":{"rendered":"<h2>What VoIP questions do we field here at VoIP Supply<\/h2>\n<p>Being the number one online retailer of VoIP equipment, <a href=\"\/\" onclick=\"ga('send', 'event', 'voip-insider-blog-post', 'click', 'VoIP Supply');\">VoIP Supply<\/a> and its employees experience a wide variety of customers on an everyday basis. Some are calling for replacement equipment, some for endpoint hardware, some for complete IP Phone systems, some for guidance and support on product applications, some for services such as technical support and product configurations. Each consideration is unique to you, the customer, and whether you&#8217;re an installer, reseller, or end-user, you will have certain considerations which need to be addressed. As you can see the list goes on, and each and every customer is unique in their own ways. As a sales engineer, I get to listen to and hear each and every customer&#8217;s request, and then make recommendations as to which product or application would correctly meet their specifications. This is often a daunting task, especially on larger IP PBX complete phone system orders&#8230;there are so many variables to cover before even offering a solution, then much fine tuning to get it just about right in the customer&#8217;s eyes. My question to all of you&#8230;what is the number one consideration when you call VoIP Supply for product inquiries?<\/p>\n<p>Here is a short list of some concerns that I have seen and dealt with in the past, and have seen repeatedly. Please comment and add to the list as needed:<\/p>\n<blockquote><p>                -Product cost<\/p>\n<p>                -Product warranty (VoIP Supply&#8217;s go<sup>3<\/sup> or Manufacturers?)<\/p>\n<p>                -Product quality (Hardware and Software)<\/p>\n<p>                -Product functionality and features<\/p>\n<p>                -Product support<\/p>\n<p>                -Return policy (Can I return this product if it doesn&#8217;t meet my specifications?)<\/p>\n<p>                -Will this product work with my service provider?<\/p>\n<p>                -Past experience with the product (Good or Bad)<\/p><\/blockquote>\n<p>This is just a short list of concerns that I have heard from customers on a pre-sales basis in the past. Obviously this list continues to grow with every customer need and specification, and I encourage you all to post your comments on what you look for and consider when purchasing VOIP equipment from VoIP Supply.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I encourage you all to post your comments on what you look for and consider when purchasing VOIP equipment from VoIP Supply.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1053],"tags":[],"class_list":["post-522","post","type-post","status-publish","format-standard","hentry","category-voip-commentary"],"_links":{"self":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/comments?post=522"}],"version-history":[{"count":1,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/522\/revisions"}],"predecessor-version":[{"id":145963,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/posts\/522\/revisions\/145963"}],"wp:attachment":[{"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/media?parent=522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/categories?post=522"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voipsupply.com\/blog\/voip-insider\/wp-json\/wp\/v2\/tags?post=522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}