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Xorcom Call Center Statistics Module for CXE4000 (Discontinued)
The Xorcom Call Center Statistics Module has been discontinued by the manufacturer. Please call 800-398-8647 or chat with an expert for a recommendation.
Availability:
Out of stock
SKU
02-116115
MPN
LC0029
The comprehensive call center statistics module available in CompletePBX is great for monitoring activity to improve efficiency of organization / employees.
Xorcom Call Center Statistics Modules for CXE4000
The Xorcom comprehensive call center statistics module available for CompletePBX CXE4000 is great for monitoring activity to improve efficiency of organization / employees. The Lite version comes standard on the CXE4000 but this upgrade allows you more flexibility.
Xorcom Call Center Statistics Modules Overview
The reports display accurate information for your call center activity in formatted tables and informative charts. Reports can be exported to pdf and csv (Excel) format. There are a myriad of metrics available: Service Level Agreement, Abandon Rates, Call Distributions, Agent Activity and a lot more.
Xorcom Call Center Statistics Modules Features:
- Answered reports
- Unanswered reports
- Distribution reports
- Service-level reports
- Charting reports
- Import/Export
- Real-time Queue Summary
- Real-time Call Waiting Detail
- Real-time Agent Status
- Search by CallerID
- Search by Agent
- Search by Queue
- Search by Period
- Search by Duration
| SKU | 02-116115 |
|---|---|
| Shop By Brand | Xorcom |
| Model | LC0029-DIS |
| MPN | LC0029 |
| MSRP | $1,850.00 |
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