Search results for: 'dial phone'

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

Frequently Asked Questions We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647. Basic VoIP 1.  What is VoIP? 2.  What are the advantages of VoIP over analog PSTN lines? 3.  What type of service and equipment are needed for VoIP deployment? 4.  ...

So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

Frequently Asked Questions - Basic VoIP Question 1: What is VoIP? Answer:   Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines. Question 2: What are the advantage of VoIP over analog PSTN lines? Answer:   The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...

Frequently Asked Questions - VoIP Calls Question 1: Do I need a computer to make/receive VoIP calls? Answer:   The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed. Question 2: Can I surf the web during VoIP calls? Answer: Yes, VoIP allows web sur...

Building an efficient Call Center within your budget is no longer a dream. No more excuses. You can build a call center with the advanced features you need no matter how big or small your business is!  To run a call center, you must evaluate your call volumes first to determine the needs of call routing number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based...