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Everything is going IP these days . The same is true for businesses across the world. From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration. What is Fax over IP (FoIP) or eFaxing? Fax over IP (also known as FoIP) refers to the method and technology of...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...

We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. First Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Technica...

A lot of you know VoIP Supply as North America's leading supplier of VoIP equipment. But we also serve thousands of International customers from every continent each year. Below you'll find a complete list of countries that VoIP Supply currently ships to. If your country is not available please do not hesitate to contact the VoIP Supply sales department to see if shipping can be arranged to your country. Domestic orders processed before 5pm EST are shipped the same business day! NOTE: Plea...

1. What is a VoIP Adapter? 2. FXS and FXO Ports 3. How does a VoIP Adapter Work? 4. VoIP Protocols 5. Voice Codecs 6. The Types of VoIP Adapters 7. Features of a VoIP Adapter   VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one. What's the best way for you to do that? Why it's to learn more about VoIP adapters! Hop...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

There's a VoIP phone for every role Typically, the phrase VoIP phones is all someone ever knows of a VoIP system. This makes getting the right VoIP phone in their hands extremely important. In a perfect world you'd be able to easily assess the needs of every person using your VoIP system. This would ensure that the VoIP phone they receive matches their needs. You probably don't live in a perfect world. It's likely difficult or downright...

Learn All About VoIP Adapters Discover how to seamlessly connect traditional phones and fax machines to your modern VoIP system. This comprehensive guide covers essential setup tips, compatibility, and performance optimization.  Get Answers to Questions Like: What is a VoIP Adapter? What do VoIP Adapters do?  What are the benefits of VoIP Adapters? How do I know which VoIP Adapter I need?    More Resources for VoIP Adapters How Does a VoIP Adapter Work? ...

Learn All About VoIP Headsets   Finding the right VoIP Headset doesn't have to be confusing. This educational guide to VoIP Headsets covers VoIP Headset technology, features and functions, headset types, purchase instructions, and more!   Get Answers to Questions Like: What is a VoIP headset? Which VoIP headset is right for my job? What features should I look for in a VoIP headset? Is a VoIP headset compatible with Microsoft Teams or Zoom? What options are the...

Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI. Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...

Effective communication is more critical now than ever, especially with employees working remotely, virtual, and in-office collaboration needs made easy. Video conferencing devices have become essential tools, enabling simple collaboration, enhancing productivity, and fostering real-time connections no matter where you're located. By investing in high-quality video conferencing equipment, businesses can bridge the gap between remote and in-office teams, ensuring clear, face-to-face intera...

Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

Over twice the clarity and fidelity for more productive voice communications Today's businesses need HD Voice . It multiples productivity by leveraging the most expensive resources: people and time. Polycom's HD Voice delivers more than twice the clarity of older generation telephony, improves productivity, resolves accents, reduces fatigue and facilitates more natural conversations. HD communications are becoming the standard. Face to face communication is HD in its very n...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...

Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...

We are not in business to win awards, but we seem to be winning quite a few... Here are some of the more prominent ones that we are especially proud of:     2024 Awards Buffalo Best Places to Work Nomination 2024   2023 Awards Buffalo Best Places to Work Nomination 2023 2022 Awards 3CX Titanium Partner 2022  Buffalo Best Places to Work Nomination 2022 2021 Awards Nextiva Nexus Partner Program - Platinum Premier 3CX Titanium P...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Learn All About VoIP Service! Selecting the right VoIP provider is key to maintaining smooth communication. While many providers offer basic features like voicemail and call hold, it's essential to ask the right questions upfront to ensure the service meets your needs. Get Answers to Questions Like: What are my Voice Service Options? What questions should I ask a VoIP Service provider? What is the best VoIP Service for my business? How does a VoIP Service differ from tradi...

VoIP Fulfillment eliminates the need and expense of a warehouse while allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services. Shortest turnaround times Branding & marketing Blind shipments Multiple carriers   Warehouse With abundant warehousing space and dedicated support staff, we can confidently say that we have the shortest turnaround times in the indust...

Learn All About Session Border Controllers! Session Border Controllers (SBCs) provide a secure and reliable interface between different VoIP networks, managing and protecting voice traffic as it crosses network boundaries.  Get Answers to Questions Like: What are Session Border Controllers (SBCs)? What does an SBC do? How does an SBC work? What are the benefits of SBCs?   More Resources for SBCs How to Protect Your Phone System With an SBC The SBC an...

Frequently Asked Questions - Basic VoIP Question 1: What is VoIP? Answer:   Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines. Question 2: What are the advantage of VoIP over analog PSTN lines? Answer:   The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...

Why Sangoma Switchvox? Based on the long-standing popular Switchvox system and strong Sangoma IP phones Full-featured, end-to-end UC solution with contact center, mobility, and call control for all users Ability to move from on-premise service to Cloud or Cloud to on-premise service within the same Switchvox system Product Brochures Switchvox Cloud | It's more than a phone system. It's a better way to communicate. Switchvox offers Enterprise-c...

Why Star2Star? Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!) White glove, professional services onsite installation On-premise gateway device used for monitoring and support  Product Brochures Star2Star Case Study: Select Care & Medigap 360 Start2Star Communications Who is Start2Star Communications? Learn about their products and services as well as how their architecture...

Download our Product Comparison Charts and Compare Similar Products Side by Side! Tired of juggling around multiple web pages just to compare different features of VoIP products? Let us do the work for you. Utilize our product comparison charts to compare similar VoIP equipment side by side simply in the same chart!  VoIP System Sangoma Updated Peace of Mind Support Packages (POMPs)   3CX Hotel Module vs Xorcom Complete Concierge   ...

Don’t have your own marketing team? No problem! Utilize VoIP Supply’s dedicated marketing team as your extension to keep your customers engaged at all times. We are here to help you succeed regardless how small or big your business is. With our comprehensive marketing resources, you are able to turn your small business into big players. Check out the resources available for you to take advantage of: Call our VoIP experts at 1-800-398-8647 or email voipexperts@voips...

Learn All About VoIP Service Provider Compatibility There are so many VoIP Service Providers available on the market. This educational guide will help you navigate Service Providers and compatibility with VoIP products and devices. Lear what questions to ask, why compatibility is so important and more! Get Answers to Questions Like: If I switch Service Providers will my current hardware be compatible?      How do I know which devices are compatible with my Service Provider's o...

We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Techni...

Transform your Hotel with VoIP Solutions The hospitality industry is extremely competitive when it comes to pricing and services. Especially when customers can get all the information with just a few swipes or clicks on their smartphones and compare you and your competitors side-by-side within minutes. VoIP Supply provides you with everything your hotel needs and that isn’t just about making the VoIP purchasing easy. When you choose to work with our team, you also choose to benefit...

  Learn All About SD-WAN SD-WAN, or Software-Defined Wide Area Network, offers significant benefits to businesses by enhancing network performance and reliability through intelligent traffic routing.  Get Answers to Questions Like: What is SD-WAN? How dos SD-WAN work? How do you implement SD-WAN? What are the benefits of SD-WAN?     More Resources About SD-WAN: Sangoma's SD-WAN Brochure 10 Reasons to Switch to SD-WAN

March Mayhem | Round One - Game Three - Ended! Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st!  One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy  one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win! Fanvil X5U is the winner!   Fanvil X5U The Fanvil X5U is...

Presales VoIP Phone Service and Hardware Questions Combined our VoIP Solutions Consultants have over sixty years of experience. If you are looking for a new business phone system, a new VoIP Service provider, VoIP phones, headsets, SBCs, Gateway or anything related to VoIP we are here to help! Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Customer Service Warranties Return Po...

VoIP Fulfillment Eliminates the Need and Expense of a Warehouse! Allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services.                    Multiple Carriers             Blind Shipments             Branding and Marketing     &n...

How Can We Help You Today? Do you have questions about VoIP? Do you need help desiginng a customized VoIP Solution for your business?  Our friendly and knowledgable staff, and certified reps are available Monday - Friday, 8AM to 6PM EST, to help you find the best fit for your needs.  Contact a VoIP Expert Today!  Learn More About Our Team Below! Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 Darren Hart...

Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...