Search results for: 'switch call'

Frequently Asked Questions - VoIP Calls Question 1: Do I need a computer to make/receive VoIP calls? Answer:   The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed. Question 2: Can I surf the web during VoIP calls? Answer: Yes, VoIP allows web sur...

Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...

Building an efficient Call Center within your budget is no longer a dream. No more excuses. You can build a call center with the advanced features you need no matter how big or small your business is!  To run a call center, you must evaluate your call volumes first to determine the needs of call routing number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based...

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Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

Your local network & Internet Connection Your Calling Habits The PSTN Your disaster plan A premise or hosted phone system & VoIP service Your calling rates Your VoIP hardware Your budget & ROI In-house talent to maintain the system Getting all of the pieces to the puzzle Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...

  A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are  GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...

Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI. Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...

Everything is going IP these days . The same is true for businesses across the world. From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration. What is Fax over IP (FoIP) or eFaxing? Fax over IP (also known as FoIP) refers to the method and technology of...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...

Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply. Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office. Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...

How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...

VoIP Supply Technical Support Services Offering both Free and Paid tech support options We offer a variety of VoIP technical support services before and after making your investment in VoIP technology. Did you know that VoIP Supply offers FREE technical support to our customers? Our technical support engineers can help you design the right solution while you are working with your account manager and you can also submit support tickets online anytime. Most of our technical suppo...

Pro Tip: Make sure to pair the right connection cord with your headset Whether you choose a corded or wireless headset you will need some type of connecting cord to ensure proper use with your VoIP phone. For wireless headsets you will need to an electronic hook switch (EHS) cord or a manual lifter. Using either of these products will allow the user to answer a call away from the desk. With a corded headset you will need to add a quick disconnect (QD) cord to the headset. Depending on th...

Frequently Asked Questions - Basic VoIP Question 1: What is VoIP? Answer:   Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines. Question 2: What are the advantage of VoIP over analog PSTN lines? Answer:   The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...

Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....

Featured Product - Grandstream GRP2600 Series     Key Benefits Replaceable LCD cover UI redesigned for maximum user efficiency Dual-image firmware to avoid bricked devices     Access to the GRP2600 Datasheet     Access to GRP2600 Presentation Slides Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...

Featured Product - Sangoma P315         Key Benefits 2.4" 320 x 240 pixel backlit color LCD display 2 switched 10/100/1000 Mbps Gigabit Ethernet Headset Support: RJ9 with EHS     Access to Sangoma P315 Datasheet Overview The Sangoma P315 IP Phone is an entry-level phone with entry-level features but doesn't compromise on performance and functionality like expensive phon...

Why Sangoma Switchvox? Based on the long-standing popular Switchvox system and strong Sangoma IP phones Full-featured, end-to-end UC solution with contact center, mobility, and call control for all users Ability to move from on-premise service to Cloud or Cloud to on-premise service within the same Switchvox system Product Brochures Switchvox Cloud | It's more than a phone system. It's a better way to communicate. Switchvox offers Enterprise-c...

Featured Product - Advanced Network Devices IPSCM Ceiling Speaker          Key Benefits 8'' Speaker Drop in replacement for a standard 2'x2' ceiling tile Full multicast and broadcast support Optional two channels of both contact closure and contact sensing PoE Power = 10W     Access to the IPSCM Datasheet Overview The ANETD IPSCM is an 8in IP speaker embedded into a white 2-foot by 2-foot frame so it can be dro...

Featured Product - Jabra Evolve 2 75 Series Key Benefits 8 Microphones and advanced beam-forming technology Microsoft Teams and Zoom compatilbe Performance Mode, Discreet Mode, Concentration Mode Overview   Create an ideal hybrid workspace with Jabra’s Evolve2 75 Series! This series is designed for hybrid workers who may find themselves changing locations on a daily basis. With an extraordinary noise canceling technology and wor...

About Sangoma Switchvox Cloud Switchvox Cloud is a powerful unified communications (UC) solution designed for small and medium-sized businesses ranging from five users to hundreds of users located in the lower 48 states.  Straightforward, all-inclusive affordable pricing starting as low as $12.99 per user provides  every user  access  to every feature  including mobility, conferencing, call queues, unified messaging, presence, chat, voicemail, on-demand report...

Grandstream IPVideoTalk Webinar - July 2016 New Products Webinar - October 2016   GWN Introduction Webinar - Feb 2018 GWN Series Technical Training - April 2017 GDS3710 Introduction Webinar - May 2017 GDS3710 Technical Training - June 2017 UCM Series Technical Webinar - March 2018 UCM6000 and GXP phone Webinar - May 2018 Sangoma SIPStaion & FaxStation Webinar - Sept. 2017 Provisioning the VVX410 with FreePBX - April 2016 Fi...

Learn All About SIP Trunking! SIP Trunking is a technology that allows businesses to make voice calls over the internet by connecting their private branch exchange (PBX) to the public switched telephone network (PSTN) using Session Initiation Protocol (SIP). Get Answers to Questions Like: What is SIP Trunking? What are the benefits of SIP Trunking? What is SIP Trunking protocol? Why would a business choose SIP Trunking?   More Resources for SIP Trunking What is...

Featured Product - Polycom VVX 250     Key Features 4 Line Keys, 4 Soft Keys 2.8" Color LCD Screen In Call Keys: Call Transfer & Hold HD Audio, 1 USB Port, & 2x Gig-E Ports          Access to Polycom VVX 401 Datasheet          Access to the VVX401 User Guide   Overview The Polycom VVX 250 is the color phone for SoHo (sm...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...

Featured Product - Snom D745 VoIP Phone  Key Benefits 12 SIP Identities USB Support Gigabit Switch 8 programmable buttons     Access to the D745 Datasheet     Overview The Snom D745 is easy. Easy to use, easy on the wallet, and easy on the eyes. This VoIP Deskphone has 12 SIP identities and 2 high-resolution displays. Thanks to its elegant design, the D745 will easily work with the most prestigious environme...