Customers Left Unsatisfied by VoIP Supply

The effort we put in to forming a great customer experience made it unfortunate to learn that, yes, there are customers left unsatisfied by VoIP Supply; three percent of them.

Results showed that 97% of our customers are likely or very likely to buy from VoIP Supply again.

We’re very happy to share that a recent customer experience survey revealed extraordinary customer loyalty due to VoIP Supply’s:

• Product Availability
• Price
• Expertise

VoIP Supply’s Survey Says…

In December 2011 VoIP Supply conducted a customer satisfaction survey of more than 500 of our customers.  From the results of that survey we were flattered to learn of a fantastic amount of appreciation that our customers have for our efforts.

The Numbers:

• 98 Percent:  The number of customers likely or very likely to recommend VoIP Supply to colleagues or other businesses.
• 97 Percent: The number likely or very likely to purchase from VoIP Supply again.
• 87 Percent:  87% of customers report an exceptional or above average experience with VoIP Supply.
• Half:  Half of the customers consider VoIP Supply literally the best in the industry.

How did VoIP Supply garner such astonishing customer loyalty?  Survey respondents cited a number of reasons, chief among them include product availability (81%), price (76%), and more than half value our customer service and expertise.

“Our number one goal at VoIP Supply is to provide outstanding service to all of our customers throughout their experience,” said Benjamin P. Sayers, President and CEO of VoIP Supply. “I am really pleased at the strong degree of satisfaction our customers have for all we do. We will continue to strive to always exceed their expectations.”