I’ll admit it. The term “Software Defined” or “SD” is as big a buzz phrase as “The Cloud.” I’m not a huge fan of buzz nomenclature, but sometimes it is the best way to describe a concept in a familiar way, especially when discussing technology. If I were playing devil’s advocate, I’d ask: Isn’t everything software defined? Yes, mostly it is, but when you say SD, or SDN (software defined networking), you imply a new iteration of conventional thinking. A new way of doing things, a more flexible, better way.
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No longer are we bound to the holy gospel of Cisco, or dedicated internet circuits. We can do things with more intelligent, dynamic, and overall thoughtful methods. Gone will be the days of individually configuring …

Digium The Asterisk Company LogoThe Digium deal that you have to seize is here! Start your new year off with a new IP phone at a great price.  Get an instant $40 USD rebate on D45 IP phones while supplies last! Simply dial 1-800-398-8647 and mention the promotion to one of our VoIP Specialists at the time of purchase to receive your instant rebate.

The Digium D45 IP phone includes unprecedented HD Voice and plug-and-play deployment. With multiple line appearances, context sensitive soft keys, and advanced applications, you can access the information you need instantly. Digium’s phones also allow you to take full advantage of the flexibility and customization of Asterisk and Switchvox.

Digium D45 IP Phone

With voicemail, call log, contacts, phone status, user presence, parking and queue metrics, the Digium D45 …

What the VoIP? There’s been big news in the Voice over Internet Protocol industry. Mary Cheney Marketing Supervisor at VoIP Supply, North America’s leading VoIP solutions provider covers the latest and greatest in the companies VoIP News Update series.

PaloSanto Solutions creator of Elastix shocked many when it was announced that 3CX has taken control of Elastix 5! The move is said to have happened so that the company could shift their focus to Cloud PBX and call center offerings. Elastix has over 100,000 installations worldwide and tens of thousands of monthly downloads. When additional announcements that Elastix 2.5 and Elastix 4 trainings would be shut down effective immediately the bright orange Elastix community seemed to be turning red as customers were shaken up. …

Acronyms are everywhere these days. Especially on social media with acronyms like BRB (be right back), LOL (laugh out loud), and DM (direct message). Acronyms can even pop up in the business world with clever terms like MTD (month to date), ETA (estimated time of arrival) and OOO (out of office).

When it comes to the VoIP world, you will see acronyms like DID (direct inward dialing), FXO (foreign exchange office), FXS (foreign exchange station) and more telecommunications terms.

But, knowing what VoIP terms stand for and knowing how they can help businesses and residential customers can be two different things! Luckily, we speak VoIP! In our new series, VoIPisms we are going to be demystifying common VoIP acronyms and terms from A to Z! …

NextCon16NextCon–Nextiva (www.nextiva.com), an industry-leading cloud communications company, awarded VoIP Supply North America’s leading Voice over Internet Protocol solutions provider, as their Eastern Region Direct Partner of the Year at NextCon16.

VoIP Supply Awarded Nextiva's Eastern Region Direct Partner of the Year at NextCon16

VoIP Supply and Nextiva have created a strong partnership which is grounded in helping businesses succeed. Nextiva’s commitment to businesses was showcased at NextCon. The breakthrough business conference drew over 1,500 attendees who were inspired by 50 speakers including Apple co-founder Steve Wozniak, former chief evangelist of Apple Guy Kawasaki and other high octane tech superstars at 40 sessions which focused on multiple tracks ranging from entrepreneurship, business development, sales, marketing, IT, customer service and more.

“Our mission at VoIP Supply is to build a great company, with great people, who do great …

Our Favorite Things in VoIP by VoIP SupplyWant to find out what some of the tech industry’s top experts picked as their favorite things in VoIP? This year has been one of the best in VoIP and North America’s leading VoIP solutions provider VoIP Supply, has had the chance to try, test, sell, host, provision, reclaim and refurbish everything in the world of VoIP. We’ve worked with residential customers, small to medium sized businesses along with large enterprises and used their feedback and our own to come up with our favorite things in VoIP 2016. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

 

Our five part VoIP Favorite Things series features a curated list from VoIP Supply industry experts Joe Shanahan, Brian Hyrek, Don Stefanie, Jon …

VoIP Supply Extends Giving Tuesday Throughout DecemberGiving Tuesday has inspired us to launch Giving December! The global movement is a call to action for people to donate during the holiday season and is celebrated annually on the Tuesday after Thanksgiving. We kicked off our participation in Giving Tuesday as an extension of what we do everyday at VoIP Supply which is looking for ways to do great things in the communities that we serve. For every web order that was placed with VoIP Supply one meal was donated to the Buffalo City Mission.

We are so pleased that so many of our customers around the world heard the call and joined with us. For us, one day of giving during the holiday season simply wasn’t enough so we have extended the …

VoIP Supply has been a leader in VoIP equipment since 2004 when owner and CEO Ben Sayers realized that there was a high demand for VoIP equipment yet nowhere to purchase it. By end of year, VoIP Supply succeeded in becoming the top North American supplier of VoIP Equipment. Year over year, VoIP Supply saw an increase in business profitability and became the go to e-commerce site to purchase VoIP.  

But that did not mean Ben was satisfied. Now that customers had a way to purchase new VoIP equipment, he began to think of where all of the used VoIP equipment would go as companies started to replace existing infrastructure. Moreover, Ben understood that the cost of new VoIP hardware could be a big impact

Recently I have been thinking about how to explain what exactly a session border controller (SBC) is and why it’s so important to have. It has been difficult but I always find that a good analogy does the trick and that is when an air traffic controller popped into my head.

There are some major features and aspects of a session border controller that I wanted this analogy to cover. Let’s get right into it and you can be the judge if the analogy fits!

Keep yourself safe from hackers

The first aspect of a session border controller is SECURITY. An SBC is basically a firewall that is optimized for VoIP traffic. The SBC can make sure that any incoming SIP trunks are …

Everyone is always looking for ways to grow their VoIP reseller business and the industry can be a very competitive field. We have been in the VoIP business for awhile and have seen plenty of changes. Here are 5 tips we want to pass on to you make sure you’re doing everything you can to grow!

 

Pro Tip #1: Partner with manufacturers who offer top tier support

VoIP Supply Partner Program Cropped

You want to partner with manufacturers and tier 1 distributors who offer the same customer service and support as you do with your customers. Although, price can be a heavy factor, try to weigh all the other value add aspects a partner can bring to you. Get a good idea of their whole process. Here are …