VoIP Supply’s Customer Experience Keeps Improving with New Interactive Demo Lab

September 22, 2015 by Jeff Quinn

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VoIP Supply is continually growing and striving to make the customer experience better. We wanted to share with you our newest addition to our customer satisfaction tool kit.

The Customer Always Comes First

We have created an interactive demo lab for use by our sales team, tech support team and any customers who would like to visit. We have all types of equipment in our lab from VoIP Headsets, VoIP Phones, IP Paging equipment and also multiple types of IP PBX Appliances.

Check out the video created by our new Video Production Manager, Stephen Lopian.

Our custom tech table was built locally specifically for our Interactive Lab at VoIP Supply.

Tech Support can troubleshoot better than ever

It is great for our tech support team to handle any issues or questions regarding products our customers have. The team is able to mimic your situation here in our lab and create a solution for you correctly and more quickly. It greatly helps troubleshooting for us and creates a better experience for our customers.

Better Pre-Sales Support

For the sales team, it allows them to be hands on with the products. For example, if you’re curious about a certain conference phones microphone range we can give you a call from the model you’re interested in and show you exactly what you’re getting.

Come Visit Us!

We are opening our doors to the public. If you ever find yourself in Buffalo, NY feel free to stop in and check out all of our VoIP products. Just be ready if you’re challenged by our Founder and CEO, Benjamin Sayers, to a game of ping pong in our upstairs lounge!

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