Q & A Archives - VoIP Insider

In the previous Mom’s calling Q&A Series, we have discussed: The Polycom VVX300: Where did the ghost calls come from? Today, we have more new real questions and answers from VoIP users just like you.

Where do I set up a PIN paging code?

Q: We currently have a Patton 4114 FXS extension connected to a Bogen UTI1 for our overhead paging from 3CX. Where do I set up a Pin paging code so that way only my end users can use those extensions?

A: You …

In the previous Mom’s calling Q&A series, we have discussed: When I try to edit in the web interface it claims local file has higher priority… Today, we have more new real questions and answers from VoIP users just like you.

The Polycom VVX300: Where did the ghost calls come from?

Q: We are using Polycom’s VVX300 phones. We have gotten lots of ghost calls and I wonder where those calls came from?

A: The ghost calling is usually created by uPnP or SIP …

In the previous Mom’s calling Q&A series, we have discussed: Can Skype Work on the Grandstream GXV3275 and GXV3240? Today, we have more new real questions and answers from VoIP users just like you. Let’s take a look!

Grandstream DP750 Ringing Stopped Working. What Can I Do?

Q: I have a handful of Grandstream DP750 with headsets at different customer sites and they all experience similar inbound call issues. The most common is that the phones will work fine inbound and outbound after a reboot but …

In previous Mom’s calling Q&A series, we have discussed: What Features are Included in the 3CX Standard Edition? Today, we have more new real questions and answers from VoIP users just like you.

Can Skype Work on the Grandstream GXV3275 and GXV3240

Q: Will Skype (free), NOT Skype for Business, work on the Grandstream GXV3275 and Grandstream GXV3240?

A: Running Skype on the phone(s) is possible. Access Google Play store and download the application. Then use your sign-in credentials as you would on your PC.

Stay …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In the previous Mom’s calling Q&A series, we have discussed: Is Audiocodes Mediant Gateway Interoperable with SBCs? Today, we have more new real questions and answers from VoIP users just like you.

What Features are Included in the 3CX Standard Edition?

Q: Do you know if all the features listed below are included in the 3CX standard edition? Or would Pro version be necessary?

Automated Attendant
Voicemail
Headset
Ring Extension and Mobile
SIP Trunks/Gateway
Instant Chat
Receive Faxes via Email or PDF
Conference Calls
Google

…

In previous Mom’s calling Q&A series, we have discussed: What’s the default password for Plantronics Headsets? Today, we have more new real questions and answers from VoIP users just like you.voi

Is Audiocodes Mediant Gateway Interoperable with SBCs?

Q: Is AudioCodes Mediant 1000B M1KB Gateway able to be fixed with FXO, T1, etc modules and also take on SBC sessions to make it a hybrid solution?

A: Yes, it can and is interoperable with SBCs. It is technically not a Session Border Controller. Users can customize …

In the previous Mom’s calling Q&A series, we have discussed: What SIP Phone Could Connect Wirelessly? Today, we have more new real questions and answers from VoIP users just like you.

Is There a Report that Outlines Grandstream Call Logs?

A: Is there a User Guide that outlines the various data fields the Grandstream captures on calls in and out? We are looking for good data that we can parse into a reporting package to manipulate/ report on that data.

Q: Basically, it is the …

In the previous Mom’s calling Q&A series, we have discussed: Grandstream PBX UCM6102 Shows Account is not Registered. What Can I do? Today, we have more new real questions and answers from VoIP users just like you.

How Do I Reboot Grandstream GXP2130?

Q: Is there a way to reboot Grandstream GXP2130 without physically unplugging them? When we have a power outage, some of the phones don’t reconnect properly. The incoming and outgoing calls can no longer work. The phones need to be rebooted for the …

In previous Mom’s calling Q&A series, we have discussed: Jabra UC Voice 550 MS: How to Increase the Speaking Volume? Today, we have more new real questions and answers from VoIP users just like you.

Grandstream PBX UCM6102 Shows Account is not Registered. What Can I do?

Q: I am using a Grandstream PBX (UCM6102 in the demo kit) for the first time. My phone is showing up under zero config but I get “Account is not registered”. What am I overlooking?

A: You must …

In the previous Mom’s calling Q&A series, we have discussed: Polycom VVX410: Outbound Calls Suffer From a High Degree of Post Dial Delay. Today, we have more new real questions and answers from VoIP users just like you.

How to Increase the Speaking Volume on Jabra UC Voice 550 MS?

Q: I have a Jabra corded headset, Jabra UC Voice 550 MS and people I am speaking with cannot hear me unless the mouthpiece is literally pressed against my lips. Neither my company’s telecom folks …