VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share with all of you. In the previous Mom’s calling Q&A series, we have discussed: Are Revolabs Products Supported Through End Point Manager (EPM)? Today, we are going to address your audio quality issues.

Nothing more annoying than poor VoIP audio quality. Our tech support team came up with the top 5 simple ways to fix your audio quality issues. Let’s check them out:

6 Simple Ways to Fix Your VoIP Audio Quality Issues

#1 Firewall Ports – Make sure the firewall is not blocking ports, as mentioned above.

#2 Codec Settings – Make sure you

Today’s Sangoma Cloud 9 Zulu webinar was a success! We had a lot of great interactions. If you missed the webinar, we hope you can join the upcoming Cloud 9 webinars! We’d also like to share the Q&A session with all of you who may have the same questions.

Q1: Is SMS only available while using SIP Station?

Answer: Either SIPStation or PBXact Cloud

Q2: Is there a way to hide the SMS button if you’re not using SIPSTATION?

Answer: If it is showing up, you need to disable it under the user or group in the Admin Panel

Q3: What is the charges for Zulu when not using PBXact?

Answer: The following can be stacked together to get the number you need. Ie. …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How can I connect a PBX to my existing incoming POTS line? Today, we have more new real questions and answers from VoIP users just like you.  

 

Are Revolabs Products Supported through FreePBX End Point Manager?

Sangoma FreePBXQ: What devices are supported through EPM for FreePBX? Are Revolabs products supported?

A: No, Revolabs devices are not supported through FreePBX EPM. Here is the list of compatible devices with EPM (3rd Party-addon) for FreePBX and PBXact:

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the most basic setup for a full-featured VoIP system? Today, we have more new real questions and answers from VoIP users just like you.  

 

How can I connect a PBX to my existing incoming POTS line?

Q: I am an emergency management coordinator and have an in-office phone system that I want to expand. How can I connect a PBX to my existing incoming POTS line?

A: It depends on the phone system …

As time goes on, so do advancements in VoIP technology.  One of the latest things we’re seeing now is IP phones coming equipped with WiFi capabilities.

This is something that has been around for a little while now but becoming more and more standard on your average VoIP Phone.  We welcome this addition because it is extremely useful and also, kind of cool.

One phone in particular that comes to mind when talking about VoIP Phones and WiFi is the GXP1760W.  Normally, when you think of a WiFi phone, you would think of something wireless, but not this phone.  This is a classic IP deskphone.

There is a possibility, if you have this phone on your desk, that you didn’t even know it was

We co-hosted a Security webinar Part I with Sangoma this Tuesday and our audience had a lot of questions regarding SBCs, VPN, dynamic IPs, PBX and other security issues. We would like to share the Q&A session with all of you who may have the same questions!

Also, don’t forget the Security Webinar Part II is coming on February 6th! Register early to save your seat!

1. For the session border controller if we have any IPS static do we need one? Then we wouldn’t have ports open to the entire world but only from specific?

Answer: This will protect you as long as your users do not have infected devices at that IP address. Putting a SBC into the equation ensures that only

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. Recently we get a lot of VoIP hardware and VoIP service questions through our chat support and would like to share the answers with all of you who might have the same questions.

In the previous Mom’s calling Q&A series, we have discussed: Configuration for VVX300 to Disable Do Not Disturb (DND) Key

Today, we have more new questions and answers for you. Check it out!

What is the most basic setup for a full-featured VoIP system?

Q: What is the most basic setup for a full-featured, Unified Communications system? I am looking for an on-premise system with some kind of mobile phone integration for …

If you have been following our Mom’s calling Q&A Blog Series, you probably already know that our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How to have my Grandstream PBXs communicate with one another? Today, we have more new real questions and answers from VoIP users just like you. Let’s get to it!

 

Configuration for VVX300 to Disable Do Not Disturb (DND) Key

Q: Do you have the configuration for VVX300 to disable the Do Not Disturb key? The configuration for the …

So far, we have shared 100+ real questions from our customers and the answers from our tech support team. Today, we are going to share another Q&A with all of you who might be using Grandstream’s PBX and having the same question!

As you may know, VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. Submit a technical support ticket or simply call us at (866) 582-8591 to get your questions answered today! Okay, let’s check out what question we have today about Grandstream’s PBX.

 

How to have my Grandstream PBXs communicate with one another?

Q: I have 3 Grandstream PBXs on one network including One UCM6208 and two UCM6204. All in the same IP pool each

what-does-ip-pbx-meanYou may have heard about IP PBX, but what is it exactly? What does it do? Let me tell you all. The acronym “IP PBX” stands for Internet Protocol Private Branch Exchange.

A Private Branch Exchange (PBX) is a telecommunications system that handles the call control functionality of your telephones and fax machines while simultaneously managing your connection to the PSTN. (Publicly Switched Telephone Network).basic-phone-system

This means that it is a telephone system that handles your call control functionality and manages your connection to your telephone service provider through IP technology.

A VoIP Phone system interconnects your telephones, VoIP Phone system and your VoIP service utilizing your existing LAN and WAN infrastructure. See a common setup on the right.

Want to learn more? Download our