what-does-ip-pbx-meanYou may have heard about IP PBX, but what is it exactly? What does it do? Let me tell you all. The acronym “IP PBX” stands for Internet Protocol Private Branch Exchange.

A Private Branch Exchange (PBX) is a telecommunications system that handles the call control functionality of your telephones and fax machines while simultaneously managing your connection to the PSTN. (Publicly Switched Telephone Network).basic-phone-system

This means that it is a telephone system that handles your call control functionality and manages your connection to your telephone service provider through IP technology.

A VoIP Phone system interconnects your telephones, VoIP Phone system and your VoIP service utilizing your existing LAN and WAN infrastructure. See a common setup on the right.

Want to learn more? Download our

Are you considering to use Polycom Phones with Digium Switchvox but you are worried about the compatibility and other possible issues? Your questions have been heard! Our VoIP experts are here to answer the three frequently asked questions about using Polycom phones with Switchvox. Let’s find out!

banner-polycom-with-switchvox

Question 1: Can I use Polycom VVX phones with Switchvox?  

Answer 1: A customer can use Polycom VVX with Switchvox but it’s important to understand the difference in the features they will and will not receive.  

Switchvox customers get the tightest integration when using a Digium Phone as compared to any other phone on the market. The phone applications (contacts, status, call queues, interactive voicemail, voicemail screening, etc.) are just a few of the features that really differentiate

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: How to Restore FreePBX 13 to FreePBX 14. Today, we have more new real questions and answers from VoIP users just like you.

Soundpoint IP 560 failed to negotiate 1GB with my Cisco Meraki switch

Q: I purchased a Soundpoint IP 560 refurb from you about a year ago. Since I started using it, it’s intermittently failed to negotiate 1GB with my (Cisco Meraki) switch. Now, it always fails. I tested my cable (tests fine) and swapped

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&a series, we have discussed: Can I Use Grandstream UCM6208 as a Backup for UCM6108? This week, we have more new real questions and answers from VoIP users like you.

What is VPN? Is it possible to set up international VPNs?

VPN stands for “Virtual Private Network” or tunnel. It allows a client from a computer to connect over a secure connection (Tunnel) from one location to another. To answer your question: Yes, it is possible to set up international VPNs. …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Default Password for the Grandstream UCM6204? Today, we have more new real questions and answers from VoIP users just like you.  

Can I Use UCM6208 as a Backup for UCM6108?ucm6208

Q: I have a UCM6108 and I want a UCM6208 as a backup. Is it easy to clone the configuration from the UCM6108 and transfer it over?

A: Yes, this will work as long as both systems are on the same firmware versions. …

Here at VoIP Supply, we know how important our customers are to the success of our business. That is why we ensure the best possible customer experience that we can deliver.

One of the things that can be a bit difficult to understand is the Return Merchandise Authorization (RMA) process, in fact, it is one of the things we get asked the most when it comes to returns.

Since there are so many of you inquiring about the RMA process, and because it’s important, we decided to put this video together for you! Just follow these quick and easy steps and you will be on your way to creating an RMA in no time!

Note: A return merchandise authorization (RMA) is a part of the …

Our tech support team VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: Patton 4114 FXS extension: Where do I set up a PIN paging code? Today, we have more new real questions and answers from VoIP users just like you.

 

 What is the Default Password for the Grandstream UCM6204?grandstreamucm

Q: This is the first time I have a log-in issue with UCM6204. I used username and password as “admin” but can’t log in. I even tried factory default button but the same issue. What is the default password …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A Series, we have discussed: The Polycom VVX300: Where did the ghost calls come from? Today, we have more new real questions and answers from VoIP users just like you.

Where do I set up a PIN paging code?

Q: We currently have a Patton 4114 FXS extension connected to a Bogen UTI1 for our overhead paging from 3CX. Where do I set up a Pin paging code so that way only my end users can use those extensions?

A: You …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: When I try to edit in the web interface it claims local file has higher priority…  Today, we have more new real questions and answers from VoIP users just like you.

 

The Polycom VVX300: Where did the ghost calls come from?

Q: We are using Polycom’s VVX300 phones. We have gotten lots of ghost calls and I wonder where those calls came from?

A: The ghost calling is usually created by uPnP or SIP …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: Can Skype Work on the Grandstream GXV3275 and GXV3240? Today, we have more new real questions and answers from VoIP users just like you. Let’s take a look!

Grandstream DP750 Ringing Stopped Working. What Can I Do?

Q: I have a handful of Grandstream DP750 with headsets at different customer sites and they all experience similar inbound call issues. The most common is that the phones will work fine inbound and outbound after a reboot but …