VoIP Supply Expands Sales Team, Improves Customer Experience

VoIP Supply is pleased to announce the addition of a new associate in October.

Courtney Hamp has been named as Senior Account Development Manager to educate customers and provide VoIP solutions.  Mr. Hamp joins VoIP Supply from AT&T Mobility as a National Account Executive and prior to that, he served as Installation Agent and District Trainer for the Geek Squad. 

 “VoIP Supply is very pleased to add a new member with a strong technological background,” said Ben Sayers, CEO of VoIP Supply. “VoIP Supply always looks to its new members for a fresh take on bringing customer experience to an even higher level.”

What Our Customers Want

Improving the customer experience at VoIP Supply is not a hollow gesture; it’s taken seriously and continually examined.  The best example of this comes from VoIP Supply’s CEO himself. 

In his post, What My Customers Want, Sayers explains that “VoIP Supply’s mindset is to communicate, always and excessively, both internally and externally.”  Going further he outlines how this is accomplished:

“Taking the time now to document, train and inspect will create much happier customers and a much more rewarding business experience. Talking to your customers, listening to their concerns and needs and acting immediately shows an understanding of the situation and the intent to correct it while preventing it.”