Leading Internet Retailer of Voice over IP Products and Services aims to improve customer shopping experience
BUFFALO, NY (August 14th, 2006) VoIP Supply, LLC (www.voipsupply.com), a leading Internet Retailer of Voice over IP telephony products, software and services, today announced $4.99 flat rate domestic ground shipping on all online orders and the institution of a new 30 day no-hassle return policy on all products and services. In addition to these changes, VoIP Supply made a number of changes to improve the customer buying experience and further bolster its customer service and support.
“Our customers spoke and we heard them loud and clear,” said Benjamin P. Sayers, President and CEO of VoIPSupply.com. “Our customers are our number one priority. They suggested numerous changes that we could implement in order to improve their experience, and satisfaction with our company. The latest round of improvements was done with our customers in mind. We cannot thank them enough for their comments and suggestions. They proved invaluable in making the proper adjustments to the way VoIP Supply does business.”
The flat rate $4.99 ground shipping includes the Continental US as well as Alaska and Hawaii. The new 30 day no-hassle return policy applies to all new in box shipments, regardless of manufacturer. Additional changes that are sure to benefit the customer are a faster, streamlined, online checkout process, refinement of credit card usage policies, and new policies centered on delivering remarkable customer service. For more information on the new changes at VoIP Supply, please visit www.voipsupply.com.
About VoIP Supply, LLC
VoIPSupply, LLC is a leading Internet Retailer of Voice over IP products and services. In addition to a comprehensive selection of IP phones, networking equipment and software platforms, the company offers provisioning and fulfillment, custom configuration, technical support, extended warranties and logistical services for end-to-end customer solutions. VoIP Supply was recently honored as a 2006 Entrepreneur/ Pricewaterhouse Coopers Hot 100 fastest growing US company and was selected as the fastest growing company in Western New York by Buffalo’s Business First Newspaper.
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