Everyone remembers the old days before VoIP when PSTN lines ruled the business telecommunication world. PSTN lines were, let’s just say, a lot less advantageous than what we have today.
One thing we can all remember is putting people on hold. We can still do this today with VoIP, but now there is something more advanced called Call Parking. This has the same concept of placing a call on hold but gives you more options.
In this video, Marc Spehalski will not only talk about the differences between Call parking and putting someone on hold, but he will also demonstrate Call Parking in action using FreePBX!
Do you use Call Parking? Let us know in the comments, and if you’re not, but are looking to start after watching this video, then give us a call! 1-800-398-8647
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