Small Business VoIP

How to Set a Preferred Softphone in Jabra Direct

Have you used Jabra Direct 2.0? It is a free, new version of Jabra software designed for users to personalize and optimize the use of their Jabra USB headsets in the desktop interface. Jabra Direct offers complete integration of your softphone and Jabra headsets at absolutely no cost! Today we are going to show you how to set your softphone as the preferred softphone in Jabra Direct. Let’s get to it! 

How to Set a Preferred Softphone in Jabra Direct

To get started, you will need to download Jabra Direct 2.0 from www.jabra.com/direct Once you have the software installed, simply follow these steps:

  1. Open Jabra Direct
  2. Click Settings
  3. In Softphone Integration, Preferred Softphone, select your preferred softphone.
    If your organization has decided to manage the setting centrally, as indicated by a Lock icon, contact your IT department for more information.

Note that if you are using a Jabra Engage 75, Jabra Pro 9470, 9465, 9460, Jabra Dial 550, or Jabra Motion Office, the preferred softphone selected in Jabra Direct will override the softphone that is selected on the device itself.

Is this article helpful? Have you tried Jabra Direct 2.0? Start personalizing your headset and share your experience with us! 

VoIP Experts

Share
Published by
VoIP Experts
Tags: Jabra

Recent Posts

Did You Know: You Can Custom Design Your Ideal Meeting Space With New Tools?

You want to optimize your meeting space or conference room to ensure every remote or…

1 week ago

How to Create and Submit an RMA 2025

https://youtu.be/58HX8VIljrY?si=v4-BBtOhIiDujgch In the fast-paced world of Telecommunications, things can happen, and sometimes those things require…

2 weeks ago

How To: Maximize VoIP Phone Features for Better Team Communication

In an office setting, there will most likely be a professional business phone on your…

2 weeks ago

Watch Now: 2025 April VoIP News Update

https://youtu.be/WsVpLUdxYuQ?si=g7Arw3u20MWfKq8q We're back with more VoIP News for April 2025! In this month's episode, we'll…

3 weeks ago

How To: How to Expand Your VoIP System with Gateways and Adapters

Growing pains don’t only happen to people, they happen to businesses too! It’s fantastic that…

4 weeks ago

Did You Know: Your Network Infrastructure Has to be Ready for New or Upgraded IP Paging

When looking into new or upgraded IP paging equipment, many people don’t realize that you…

1 month ago